4.Did you enter the correct password? See “Password Problems,” below.

5.Could your software be causing the problem? If you are running an application program, see “Software Problems,” later in this appendix.

6.The problem could be caused by your keyboard. See “Keyboard Problems,” later in this appendix.

7.If you want to stop whatever the computer is doing and

return to the MS-DOS command prompt. hold down the m key and press m (or press a. See Chapter 1 for more information on stopping a command or program.

8.If your computer still does not respond, you can reset it using the [cbl) J~Jl~J command or the RESET button. See “Resetting Your Computer” in Chapter 1 for more information.

9.If resetting the computer does not work, turn it off and wait at least five seconds. If you do not have a hard disk drive, insert the system or Reference diskette in drive A. Then turn on the computer. It should load your operating system.

10.If you installed a display adapter card in your computer, and you want to use that adapter as your primary display adapter, you need to change the setting of jumper J1 on the main system board to disable the built-in VGA adapter. If you have not set the jumper, you will not see any display on the screen. You may also need to set jumper J4. See “Changing the Jumper Settings” in Chapter 4 for instructions.

Troubleshooting C-7