6.If you are using an application program that requires a printer driver, make sure the driver is installed properly. See your application program manual for instructions. Also see your printer manual for additional instructions on using your printer with application programs.

7.Try running the Printer adapter diagnostics test if you have a parallel printer, or the Communication adapter test if you have a serial printer. Appendix B describes these tests. If the test indicates an error, contact your printer dealer.

Option Card Problems

If you install an option card and it is not functioning properly, check the following:

1.Is the option card installed correctly? The most common problem with option cards is a loose connection. Make sure the card is well seated in its slot. Check the installation procedure described in Chapter 4 and also see the instructions that come with the card.

2.Did you set the necessary DIP switches or jumpers on the option card? See the card’s manual for instructions.

3.Did you set the necessary jumpers on the main system board? See Chapter 4 for more information.

4.Did you run the SETUP program to update your configuration after installing the card? See Chapter 2 of the Setup Guide.

5.If you used the option card to add an external device to your computer, did you use the proper cable to connect the device to the cards connector on the back panel?

Troubleshooting C-21