The paper size setting in your

Check the paper size setting in your

application or printer driver

application or printer driver.

does not match the size of the

 

paper you are using.

 

The printer’s page length settings for the front or rear tractor do not match the size of the paper you are using.

Check the page length settings for the front or rear tractor using the printer’s default-setting mode or the EPSON Remote! utility. See “Making Default Settings” in Chapter 5, or “Using the EPSON Remote! utility” in Chapter 2.

Printing or printout quality problemsThe printer does not print when the computer sends data.

Cause

What to do

The printer is paused.

Press the Pause button to turn off the

 

Pause light.

 

 

The interface cable is not

Check that both ends of the cable

plugged in securely.

between the printer and the computer

 

are plugged in securely. If the cable is

 

connected correctly, run a self test as

 

described later in this chapter.

 

 

Your interface cable does not

Use an interface cable that meets the

meet the printer and/or

requirements of both the printer and

computer specifications.

computer. See page 1-11 and your

 

computer documentation.

 

 

Your software is not properly

Select your printer from the Windows

set up for your printer.

desktop or in your application. If

 

necessary, install or reinstall the printer

 

driver software as described in

 

Chapter 2.

7

Troubleshooting

Troubleshooting 7-9