Lines of dots are missing in the printout.

Cause

What to do

The print head is damaged.

Stop printing and contact your dealer

 

to have the print head replaced.

Caution:

c Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced.

All the text is printed on the same line.

Cause

What to do

No line feed command is sent

Turn on the auto line feed setting using

at the end of each line of text.

the printer’s default-setting mode or

 

the EPSON Remote! utility so that the

 

printer automatically adds a line feed

 

code to each carriage return. See

 

“Making Default Settings” in

 

Chapter 5, or “Using the EPSON

 

Remote! utility” in Chapter 2.

The printout has extra blank lines between lines of text.

Cause

What to do

7

Two line feed commands are being sent at the end of each line of text, because the printer’s auto line feed setting is on.

Turn off the auto line feed setting using the printer’s default-setting mode or the EPSON Remote! utility. See “Making Default Settings” in Chapter 5, or “Using the EPSON Remote! Utility” in Chapter 2.

Troubleshooting

The line space setting in your

Adjust the line space setting in your

application software is

application software.

incorrect.

 

Troubleshooting 7-11