Epson FX-880 Contacting Customer Support, Electronic support services, D-2 Customer Support Information, For United States and Canada Users

Contacting Customer Support

If your printer is not operating properly and you cannot solve the problem using the troubleshooting information in Chapter 7, contact customer support services for assistance. See the section for your country below.

We will be able to help you much more quickly if you give us the following information:

Printer model:

Serial number of your printer:

(The serial number label is on the back of the printer.)

Brand and model of your computer:

Printer software version:

(Click the About button in your printer driver.)

Windows version (for example, NT, 95, or 3.1):

Software application(s) you normally use with your printer and their version number(s):

For United States and Canada Users

If you purchased your printer in the United States or Canada, EPSON provides customer support through the following services:

Electronic support services

Service	Access
World Wide Web	From the Internet, you can reach EPSON’s home page
	at http://www.epson.com.
EPSON Internet FTP Site	If you have Internet FTP capability, use your Web
	browser (or other software for FTP downloading) to log
	onto ftp.epson.com with the user name anonymous
	and your e-mail address as the password.
EPSON Download Service	You can call the EPSON Download Service at
	(800) 442-2007. Set your communications software to 8
	data bits, 1 stop bit, no parity. Modem speed can be
	up to 28.8 Kbps.
EPSON Forum on	Members of CompuServe can type GO EPSON at the
CompuServe®	menu prompt to reach the Epson America Forum. For
	a free introductory CompuServe membership, call
	(800) 848-8199 and ask for representative #529.

D-2Customer Support Information