Using the Error Indicators

You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you can’t fix your printer problem using this table, go to the next section.

State of

Beep

Problem

panel lights

pattern

 

Solution

 

 

 

 

 

n Pause

The printer is paused.

 

 

 

 

 

Press the Pause button to resume printing.

 

 

 

 

•••

The printer cover is open.

 

 

 

 

 

Close the paper guide cover.

 

 

 

 

•••••

Paper from another paper source is currently in the paper

 

 

path.

 

 

 

 

 

Move the paper release lever back to the appropriate

 

 

position and press the Load/Eject button to feed the

 

 

paper out of the paper path. Then set the lever to the

 

 

position you want to use. Press the Pause button to turn off

 

 

the Pause light, if necessary.

 

 

 

n Paper Out

•••

No paper is loaded in the selected paper source.

n Pause

 

 

 

Load paper in the printer. Then press the Pause button to

 

 

 

 

turn off the Pause light, if necessary.

 

 

 

 

•••

The paper is not loaded correctly.

 

 

 

 

 

Remove your paper and reload it. See

 

 

Chapter 2 (continuous paper) or Chapter 3 (single sheets)

 

 

for instructions on loading paper. Then press the Pause

 

 

button to turn off the Pause light, if necessary.

 

 

 

 

•••

Paper is jammed in the printer.

 

 

 

 

 

Clear the paper jam as described “Clearing Paper Jams”

 

 

on page 7-16.

 

 

 

7-2Troubleshooting