Single-sheet paper loading or feeding problems

The printer does not load single-sheet paper or does not feed it properly.

Cause

What to do

The paper release lever is set to a tractor position.

Set the paper release lever to the single-sheet position. For more information on setting the paper release lever, see Chapter 2.

Continuous paper is in the paper path.

Set the paper release lever to the appropriate tractor position and press the Load/Eject button to feed the continuous paper to the standby position. Then set the paper release lever to the single-sheet position. (See Chapter 2, “Switching to printing on single sheets” for more information.)

The paper on the paper

Move the paper a little to the left.

guide is positioned too far to

 

the right for the printer to

 

detect that it is there.

 

 

 

Single-sheet paper is not

See Chapter 3 for instructions on

loaded properly.

loading single-sheet paper.

 

 

The paper thickness lever is

Set the paper thickness lever to match

not set correctly.

the thickness of your paper. See

 

Chapter 2, “Setting the Paper Release

 

Lever”.

Your paper is creased, old, too thin, or too thick.

See the paper specifications in Appendix C and use new, clean sheets of paper.

7-6Troubleshooting