Printing or printout quality problems

The printer does not print when the computer sends data.

Cause

What to do

 

 

The printer is paused.

Press the Pause button.

 

 

The interface cable is not

Check that both ends of the cable

plugged in securely.

between the printer and the computer

 

are plugged in securely. If the cable is

 

connected correctly, run a self test as

 

described later in this chapter.

Your interface cable does not meet the printer and/or computer specifications.

Use an interface cable that meets the requirements of both the printer and computer. See “Optional interface cards” on page A-3and your computer’s documentation.

Your software is not properly set up for your printer.

Select your printer from the Windows desktop or in your application. If necessary, install or reinstall the printer driver software as described in Chapter 1.

7

Troubleshooting

Troubleshooting 7-11