2635A
Users Manual
3-6
Table 3-1. Memory Card Error Codes
Error Probable Cause
Err 1 Card CARD ERROR- Unable to use a card (Note 1):
Card is missing or card is not fully inserted. Install a memory card (Fig. 3-1).
Card is unformatted. Initialize a memory card (Fig. 3-3).
Write-protect switch in the read -only position. Reposition switch (Fig. 3-1).
Card is 100% full of data Erase files (Fig. 3-7/3-9) or use another
card.
Err 2 FILE FILE ERROR- Unable to open a file (Note 1):
The selected file name already exists. Choose another file name (Fig. 3-5/3-8)
or erase files (Fig. 3-7/3-9).
All file names are assigned (SEt00, SEt99 or
dAt00 to dAt99).
Erase files (Fig. 3-7/3-9) or use another
card.
Err 3 bAd CARD PROBLEM (Scans Saved) (Note 1):
Card exchanged during scanning is
unformatted.
Use a formatted card (Note 2).
Card exchanged during scanning is full of
data.
Use a different card (Note 2).
Replacement card has a duplicate file name.
(Note 4).
Use a different card (Note 2).
Err 4 bAd CARD PROBLEM (Scans Lost) (Note 1):
Same as Err 3 bAd (Note 3).
Err 3 FULL CARD IS FULL (Scans Saved) (Note 1):
Card is 100% full of data. Use a different card (Note 2).
Err 4 FULL CARD IS FULL (Scans Lost) (Note 1):
Sane as Err 3 FULL (Note 3)
Note 1: Err 1 and Err 2 are non-scanning errors that occur only before scanning starts. Err 3 and Err 4
are scanning errors that occur only after scanning starts.
Note 2: Err 3 indicates scans are being saved in an internal memory (75 scans) while the memory card
error is being resolved. Err 4 indicates scans are bin lost because the internal memory overflowed (75
scans) before the error was corrected. When a suitable exchange card is inserted, the internal memory
updates the card with the stored scans.
Note 3: When memory cards are exchanged during scanning and the replacement card has a problem,
Err 3/Err 4 is appended with the word bAd. When the memory card used for scanning becomes full of
data, Err 3/Err 4 is appended with the word FULL.
Note 4: When memory cards are exchanged during scanning, the replacement card must have the same
file name available as was used for the original scan. If this file name already exists on the replacement
card, and Err 3/Err 4 will occur.