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Fluke
Network Tester
user manual
NetTool
Models:
Network Tester
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Troubleshooting
Specification
Characteristic impedance
Install
Signal/Noise Ratio
Link/Collision/Error LED
Connecting NetTool
Configuring NetTool
Common Problems
Optional Accessories
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NetTool
Users Manual
4
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Contents
NetTool
Limited Warranty and Limitation of Liability
Table of Contents
NetTool
Iii
Common Problems
Appendices
NetTool
List of Tables
Viii
List of Figures
NetTool
Using This Manual What is NetTool?
Introduction
Care and Maintenance
NetTool Features
Package Contents
Service and Adjustment
Optional Accessories
Registering NetTool
PC/NetTool Link Utility Programs
Contacting Fluke Networks
NetTool Blaster
NetTool Toolkit
Installing and Running the Link Utilities
Getting Acquainted
Turning on NetTool
Link/Collision/Error LED
Understanding the LEDs
Utilization LED
NetTool Menus
Icons
Main Menu
Scrolling
Navigation Keys
Installing the Batteries
Power Supply
Maximizing Battery Life
Using the AC Adapter
Updating NetTool’s Software
Setting Up and Connecting NetTool
Configuring NetTool
Introduction
Changing the System Settings
Settings Menu
Identifying Unwanted Protocols
Manually Assigning NetTool an IP Address
Selecting a Language for the Display Screens
Creating a List of IP Addresses to Ping
Obtaining Information about Your NetTool
Connecting NetTool
Connecting a Patch Cable
Single-Ended Connection
Single-Ended Connection into a Wall Jack
Inline Connection
Inline Connection between a PC Network
Recommended speed setting for the serial port is
Serial Port Connection
AutoTest
Running AutoTest
Wiremap
Cable Test Results
Cable Length, Opens, Shorts, and Splits
Single-Ended AutoTest Results
Network Drop
Services NetTool Discovers Device
Network Device
Inline AutoTest Results
Inline between a Device and the Network
Link and Polarity Level Indicator Definition
Inline between a PoE Powered Device and the Network
NetTool
Troubleshooting a Network Device
Verifying a Device’s Configuration
Link Configuration Details
Viewing Link Status Information
Checking Frames for Errors
Health Details
Select
Tracking Protocols
Protocols Screen
Obtaining a Device’s IP Address Information
Addresses Used Screen
Identifying Network Resources
Vlan Information
NetTool
Troubleshooting Networks
Finding Out About Your Network
Identifying the Network Type
Segment ID Screen
Troubleshooting Networks
Identifying Key Devices
Ping
Pinging a Single Device
Assigning an IP Address to NetTool
Pinging Multiple Devices
Ping
Ping Results Screen
Common Problems
Displaying the Problem Log
Understanding the Problem Log Display
Problem Log
Problems NetTool Detects
Link Connectivity Problems
Things to Consider
Problem Transmit pair open
Network Problems
Health Problems
Problem Ethernet frame-type mismatches
NetWare
Host Configuration
TCP/IP
Name Resolution
Problem Wins resolution failed
NetBIOS
Problem PC involved in MB elections
Web
Problem Unable to connect to POP3 server
Printer
Unwanted protocols when enabled
Verifying Voice over IP Service
Viewing PoE Voltage and Pair Information
Viewing Vlan and CDP Information
VoIP Log
VoIP Log
Viewing Call Quality Measurements
RTP drop
Creating and Managing Reports
Before You Begin
Creating a Report
Reporter Menu
Deleting or Overwriting a Report
NetTool
Appendices
Appendix Title
Page
Specifications
General Specifications
Temperature Approvals
Environmental Requirements
Sample VoIP Call Logs
Typical Cisco Skinny Sccp Phone Bootup
Dhcp ACK
Appendices
Typical Cisco Skinny Sccp Call Log
Start Media Xmit
Sample VoIP Call Logs B
Typical Cisco Skinny Sccp Call Log
Typical SIP Phone Bootup Log
Typical SIP Phone Bootup Log
Typical SIP Call Log
Typical SIP Call Log
Glossary
10BASE2
Anomaly
Access Method
802.3
802.2
Characteristic impedance
ARP Address Resolution Protocol
Bridge Switch
Attenuation
Crossed Pair
Client
Collision
Crosstalk
Encapsulation
Destination Address
EIA568
Ethernet
Icmp Internet Control and Message Protocol
Full-Duplex
Half-Duplex
IP Internet Protocol
LAN Local Area Network
Jabber
Jitter
Late Collision
Node Number
NIC Network Interface Card
Ping
NVP Nominal Velocity of Propagation
Repeater
RJ-45 Connector
Remote Collision
Router or Gateway
Rtcp Real-time Transport Control Protocol
SAP Service Advertising Protocol
Signal/Noise Ratio
Runts
Source Address
Snap Subnetwork Access Protocol
Snmp Simple Network Management Protocol
Split Pair
Transport
Topology
Uptime
Transceiver
Index
NetTool
Index
NetTool
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