Printer | Fluke Network Tester specs

Common Problems	6
Problems NetTool Detects

•Problem: Unable to connect to POP3 server

Explanation: The PC cannot find the POP3 server it is configured to find. The server itself may be down as well.

Remedy: Access NetTool’s Key Devices list to view information about this server and then make corrections within the mail setup area of the PC.

•Problem: Unable to connect to IMAP server

Explanation: The PC cannot find the IMAP server it is configured to find. The server itself may be down as well.

Remedy: The IMAP server information is either not configured or is not correctly configured on the PC. Access NetTool’s Key Devices list to view information about this server.

Printer

•Problem: Unable to connect to IP print spool server

Explanation: NetTool is detecting that the PC is not able to connect to the configured IP printer server. The server itself may be down as well.

Remedy: Access NetTool’s Key Devices list to view a list of IP printers and correct the problem in the printer setup area on the PC.

•Problem: Unable to connect to IP print spooler

Explanation: The print spooler configuration on the PC is either not correct or the spooler itself is down or offline.

Remedy: Check the spooler itself and then access NetTool’s Key Devices list to view a list of IP devices and correct the problem in the printer setup area on the PC.

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Fluke Network Tester user manual Printer, Problem Unable to connect to POP3 server

Contents

NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Introduction Using This Manual What is NetTool? Care and Maintenance NetTool FeaturesPackage Contents Service and Adjustment Optional AccessoriesRegistering NetTool PC/NetTool Link Utility Programs Contacting Fluke NetworksNetTool Blaster Turning on NetTool Installing and Running the Link UtilitiesGetting Acquainted NetTool Toolkit Link/Collision/Error LED Understanding the LEDsUtilization LED NetTool Menus IconsMain Menu Navigation Keys Scrolling Using the AC Adapter Power SupplyMaximizing Battery Life Installing the Batteries Updating NetTool’s Software Setting Up and Connecting NetTool Configuring NetToolIntroduction Settings Menu Changing the System Settings Manually Assigning NetTool an IP Address Identifying Unwanted Protocols Selecting a Language for the Display Screens Creating a List of IP Addresses to PingObtaining Information about Your NetTool Connecting NetTool Connecting a Patch CableSingle-Ended Connection Single-Ended Connection into a Wall Jack Inline Connection between a PC Network Inline Connection Serial Port Connection Recommended speed setting for the serial port is Running AutoTest AutoTest Wiremap Cable Test ResultsCable Length, Opens, Shorts, and Splits Network Drop Single-Ended AutoTest Results Network Device Services NetTool Discovers Device Inline between a Device and the Network Inline AutoTest Results Link and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Verifying a Device’s Configuration Troubleshooting a Network Device Viewing Link Status Information Link Configuration Details Health Details Checking Frames for Errors Select Protocols Screen Tracking Protocols Addresses Used Screen Obtaining a Device’s IP Address Information Vlan Information Identifying Network Resources NetTool Finding Out About Your Network Troubleshooting Networks Segment ID Screen Identifying the Network Type Identifying Key Devices Troubleshooting Networks Ping Pinging a Single DeviceAssigning an IP Address to NetTool Ping Pinging Multiple Devices Ping Results Screen Displaying the Problem Log Common Problems Problem Log Understanding the Problem Log Display Problems NetTool Detects Link Connectivity ProblemsThings to Consider Problem Transmit pair open Health Problems Network Problems NetWare Problem Ethernet frame-type mismatches TCP/IP Host Configuration Problem Wins resolution failed Name Resolution NetBIOS Web Problem PC involved in MB elections Printer Problem Unable to connect to POP3 server Unwanted protocols when enabled Verifying Voice over IP Service Viewing Vlan and CDP Information Viewing PoE Voltage and Pair Information VoIP Log VoIP Log RTP drop Viewing Call Quality Measurements Before You Begin Creating and Managing Reports Reporter Menu Creating a Report Deleting or Overwriting a Report NetTool Appendix Title AppendicesPage General Specifications Specifications Environmental Requirements Temperature Approvals Sample VoIP Call Logs Dhcp ACK Typical Cisco Skinny Sccp Phone Bootup Appendices Start Media Xmit Typical Cisco Skinny Sccp Call Log Sample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log 10BASE2 Glossary 802.2 Access Method802.3 Anomaly Attenuation ARP Address Resolution ProtocolBridge Switch Characteristic impedance Crosstalk ClientCollision Crossed Pair Ethernet Destination AddressEIA568 Encapsulation IP Internet Protocol Full-DuplexHalf-Duplex Icmp Internet Control and Message Protocol Late Collision JabberJitter LAN Local Area Network NVP Nominal Velocity of Propagation NIC Network Interface CardPing Node Number Router or Gateway RJ-45 ConnectorRemote Collision Repeater Runts SAP Service Advertising ProtocolSignal/Noise Ratio Rtcp Real-time Transport Control Protocol Split Pair Snap Subnetwork Access ProtocolSnmp Simple Network Management Protocol Source Address Transceiver TopologyUptime Transport Index NetTool Index NetTool