PC/NetTool Link Utility Programs | Fluke Network Tester instruction

NetTool

Users Manual

Contacting Fluke Networks

www.flukenetworks.com

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Visit our website for a complete list of phone numbers.

PC/NetTool Link Utility Programs

The CD-ROM that is packaged with NetTool includes two PC-based software utility programs: NetTool Blaster and NetTool Toolkit. After you install and start these programs, select Help for instructions on how to use them.

NetTool Blaster

NetTool Blaster enables you to do the following:

•Update NetTool (click the Update button)

•Get screen shots (download screens by clicking NetTool Blaster’s Capture button)

•Add your own splash screen (click the Personalize button)

•Set the date and time

•Enter a key code if you have purchased options for NetTool (click Options)

•Change the language of NetTool’s display screens (as translations become available)

•Set communication parameters.

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Fluke Network Tester user manual PC/NetTool Link Utility Programs, Contacting Fluke Networks, NetTool Blaster

Contents

NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Using This Manual What is NetTool? Introduction NetTool Features Care and MaintenancePackage Contents Optional Accessories Service and AdjustmentRegistering NetTool Contacting Fluke Networks PC/NetTool Link Utility ProgramsNetTool Blaster Installing and Running the Link Utilities Getting AcquaintedNetTool Toolkit Turning on NetTool Understanding the LEDs Link/Collision/Error LEDUtilization LED Icons NetTool MenusMain Menu Scrolling Navigation Keys Power Supply Maximizing Battery LifeInstalling the Batteries Using the AC Adapter Updating NetTool’s Software Configuring NetTool Setting Up and Connecting NetToolIntroduction Changing the System Settings Settings Menu Identifying Unwanted Protocols Manually Assigning NetTool an IP Address Creating a List of IP Addresses to Ping Selecting a Language for the Display ScreensObtaining Information about Your NetTool Connecting a Patch Cable Connecting NetToolSingle-Ended Connection Single-Ended Connection into a Wall Jack Inline Connection Inline Connection between a PC Network Recommended speed setting for the serial port is Serial Port Connection AutoTest Running AutoTest Cable Test Results WiremapCable Length, Opens, Shorts, and Splits Single-Ended AutoTest Results Network Drop Services NetTool Discovers Device Network Device Inline AutoTest Results Inline between a Device and the Network Link and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Troubleshooting a Network Device Verifying a Device’s Configuration Link Configuration Details Viewing Link Status Information Checking Frames for Errors Health Details Select Tracking Protocols Protocols Screen Obtaining a Device’s IP Address Information Addresses Used Screen Identifying Network Resources Vlan Information NetTool Troubleshooting Networks Finding Out About Your Network Identifying the Network Type Segment ID Screen Troubleshooting Networks Identifying Key Devices Pinging a Single Device PingAssigning an IP Address to NetTool Pinging Multiple Devices Ping Ping Results Screen Common Problems Displaying the Problem Log Understanding the Problem Log Display Problem Log Link Connectivity Problems Problems NetTool DetectsThings to Consider Problem Transmit pair open Network Problems Health Problems Problem Ethernet frame-type mismatches NetWare Host Configuration TCP/IP Name Resolution Problem Wins resolution failed NetBIOS Problem PC involved in MB elections Web Problem Unable to connect to POP3 server Printer Unwanted protocols when enabled Verifying Voice over IP Service Viewing PoE Voltage and Pair Information Viewing Vlan and CDP Information VoIP Log VoIP Log Viewing Call Quality Measurements RTP drop Creating and Managing Reports Before You Begin Creating a Report Reporter Menu Deleting or Overwriting a Report NetTool Appendices Appendix TitlePage Specifications General Specifications Temperature Approvals Environmental Requirements Sample VoIP Call Logs Typical Cisco Skinny Sccp Phone Bootup Dhcp ACK Appendices Typical Cisco Skinny Sccp Call Log Start Media Xmit Sample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log Glossary 10BASE2 Access Method 802.3Anomaly 802.2 ARP Address Resolution Protocol Bridge SwitchCharacteristic impedance Attenuation Client CollisionCrossed Pair Crosstalk Destination Address EIA568Encapsulation Ethernet Full-Duplex Half-DuplexIcmp Internet Control and Message Protocol IP Internet Protocol Jabber JitterLAN Local Area Network Late Collision NIC Network Interface Card PingNode Number NVP Nominal Velocity of Propagation RJ-45 Connector Remote CollisionRepeater Router or Gateway SAP Service Advertising Protocol Signal/Noise RatioRtcp Real-time Transport Control Protocol Runts Snap Subnetwork Access Protocol Snmp Simple Network Management ProtocolSource Address Split Pair Topology UptimeTransport Transceiver Index NetTool Index NetTool