Common Problems | 6 |
Problems NetTool Detects |
TCP/IP
•Problem: PC using incorrect IP subnet mask.
Explanation: NetTool has determined that the PC is not properly configured.
Remedy: Access PC network properties and correct the IP subnet mask.
•Problem: Router issued ICMP redirect. Hosts or devices using incorrect gateway/routers.
Explanation: NetTool has determined that the PC is not properly configured.
Remedy: Access PC network properties and correct the IP address. You should also make sure that the DHCP server is giving the correct addresses.
•Problem: Duplicate IP detected.
Explanation: NetTool has detected a duplicate IP address configured on a remote device. You should never have duplicate IPs running on the network. This problem prevents the PC from connecting to the network until it is resolved.
Remedy: Identify at least one of the devices and change its address to a valid one that is not being used.
Host Configuration
•Problem: BootP/DHCP server not responding.
Explanation: The PC is dynamically configured to find DHCP servers and none are found.
Remedy: Check the router and the DHCP server itself to make sure that they are running. Either could be misconfigured. Check connectivity to the DHCP server.
