Chapter 8
Creating and Managing Reports
Introduction
NetTool’s Reporter feature enables you to capture device and network configuration data and save that information in a report. You can create and save up to 10 reports.
Reporter helps you do the following:
•Document configurations for groups of users (for example, Customer Service, Marketing, and Technical Support)
•Escalate trouble tickets by documenting a problem device
•View and print data you gather related to setups, moves, adds, or changes.
This chapter shows you how to create and manage your reports.
Before You Begin
To take full advantage of Reporter, the PC you are using must be enabled to communicate properly with NetTool. Before you begin, make sure that you install and start NetTool Blaster and NetTool Toolkit. These programs are found on the CD that is packaged with NetTool. See “Installing and Running the Link Utilities” in Chapter 1 for instructions.
