NetTool

Users Manual

Problem: DHCP server issuing IP address that causes duplicate IP on network.

Explanation: The DHCP server in question is not detecting an address and is provisioning a duplicate.

Remedy: This problem can be caused by a statically configured PC. Find the statically configured PC on the network and changes its IP address to a valid and unique IP address. Merging two unique networks into one can lead to this type of problem. The problem can also point to an issue with a DHCP server or an implementation bug.

Name Resolution

Problem: No DNS server found on network to resolve names.

Problem: DNS resolution failed.

Explanation: There are multiple DNS servers on the network and the PC is configured for the wrong one.

Remedy: Find out the correct DNS information. Access the PC’s network properties and configure the PC with that information.

Problem: WINS resolution failed.

Explanation: The DNS server cannot determine the NetBIOS names.

Remedy: You can manually fix this problem in the DNS configuration section of network properties.

Problem: Incorrect WINS server xxx.xxx.xxx.xxx configured on PC.

Explanation: The PC is configured to use DNS (Domain Name Server) and none can be found.

Remedy: Make sure that the DNS server is up and running. Access the PC’s network properties and make sure that the settings are correct.

Explanation: There are multiple WINS servers on the network and the PC is configured for the wrong one.

Remedy: Find out the correct WINS information. Access the PC’s network properties and configure the PC with that information.

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Fluke Network Tester user manual Name Resolution, Problem Wins resolution failed