NetTool
Users Manual
NetWare
•Problem: Ethernet frame-type mismatches.
Explanation: For the PC and network to communicate, they both must be configured for the same frame type
Remedy: Use NetTool to determine the frame types used. If the client is suspected, determine the frame type of the client. Determine the frame types enabled on the server.
•Problem: No nearest server replies seen on network.
Explanation: After a PC boots up, it sends a broadcast to initiate a connection with the closest server. If after three attempts there is no response, this problem is listed in the log.
Remedy: Ensure that GNS (Get Nearest Server) is enabled on the server and check connectivity to routers by doing an IPX ping. Check the Key Devices list. If the routers are listed, NetTool is seeing the routers, but the PC is not. You might suspect a bad NIC card or NIC card configuration file.
•Problem: No first responder seen on network. Unable to configure PC network number.
Explanation: During boot up, a PC running IPX sends a query to the router asking for its network number. If there is no response after three queries, this problem is listed in the log.
Remedy: Check connectivity from the PC to the network drop.
