|
|
|
| 7.2 Troubleshooting Checklist | |
|
|
|
|
| |
|
|
|
|
| |
| Symptom | Check This Item | Resolution |
| |
|
|
|
|
| |
| Scanning does not start. | Is the USB cable | Connect the USB cable correctly. |
| |
|
| connected correctly? | (When a hub is used, check the |
| |
|
|
|
| hub’s power supply.) |
|
|
|
|
|
|
|
|
| Does the | LED light | Disconnect and then |
|
|
| blink continuously? | Power cable. |
| |
|
|
|
| (* Wait at least 5 seconds before |
|
|
|
|
| reconnecting the Power cable) |
|
|
|
|
|
| |
|
| Is ScanSnap Manager | If the ScanSnap Manager icon is not |
| |
|
| started? |
| displayed, select [Start] [All |
|
|
| (If ScanSnap Manager is | Programs] [SnanSnap Manager] |
| |
|
| started up successfully, the | [ScanSnap Manager] to start |
| |
|
| ScanSnap Manager icon |
| ||
|
| ScanSnap Manager. |
| ||
|
|
|
|
| |
|
| S appears on the task |
|
| |
|
| bar.) |
|
|
|
|
|
|
|
| |
|
| Is ScanSnap Manager | Do the following: |
| |
|
| running properly? | 1. Perform "Scan for hardware |
| |
|
| (If ScanSnap Manager is | changes" or "Refresh" from |
| |
|
| not running properly, the | Device Manager.(*1) |
| |
|
| ScanSnap Manager icon in | If the situation does not improve, |
| |
|
| the task bar is displayed as | perform step 2. |
| |
|
|
|
|
| |
|
| S .) |
| 2. Disconnect and |
|
|
|
|
| AC cable and AC adapter (Wait |
|
|
|
|
| at least 5 seconds before turning |
|
|
|
|
| on the power again). |
|
|
|
|
| If this does not improve the situ- |
|
|
|
|
| ation, perform step 3. |
|
|
|
|
| 3. If a USB hub is used, directly |
|
|
|
|
| connect the ScanSnap to your |
|
|
|
|
| PC. If this does not improve the |
|
|
|
|
| situation, perform step 4. |
|
|
|
|
| 4. If your PC has multiple USB |
|
|
|
|
| ports, connect ScanSnap with |
|
|
|
|
| another port. If this does not |
|
|
|
|
| improve the situation, perform |
|
|
|
|
| step 5. |
|
|
|
|
| 5. Restart your PC. |
|
|
|
|
| If none of the above operations |
|
|
|
|
| resolves the problem, uninstall |
|
|
|
|
| and |
|
|
|
|
| Manager.(*2) |
|
|
|
|
|
| |
|
| Is the "ScanSnap Manager | Close the "ScanSnap Manager - |
| |
|
| - Scan and Save Settings" | Scan and Save Settings" window, |
| |
|
| window still displayed? | and scan the document. |
| |
|
|
|
|
| |
| Vertical lines appear in | Is the inside of the ADF | Clean the inside of the ADF following |
| |
| the scanned image. | dirty? |
| the instructions in Chapter "8 Daily |
|
|
|
|
|
| |
| The scanned image | Is the document loaded | Load the document correctly |
| |
| shifts or is distorted. | correctly? |
| following the instruction in "3.3 |
|
|
|
|
|
| |
7
Troubleshooting
ScanSnap S510 Operator's Guide |
| 221 |
|