Symptom

Check This Item

Resolution

 

 

 

Applications cannot be

Is the ScanSnap in Quick

If you want to select an application in

selected in the

Menu Mode?

advance, use Left-Click Menu Mode.

"ScanSnap Manager -

In Quick Menu Mode, you

To use Left-Click Menu Mode,

Scan and Save

do not have to select an

uncheck [Use ScanSnap Quick

Settings" dialog box.

application beforehand.

Menu] on the Right-Click Menu.

 

You can select an

 

 

application in the

 

 

ScanSnap Quick Menu

 

 

after scanning.

 

 

 

 

Business cards cannot

In Quick Menu Mode,

Start CardMinder, and then press

be scanned when the

business cards cannot be

the [SCAN] button with CardMinder

ScanSnap Quick Menu

scanned.

being active. Scanned business card

is used.

 

images are displayed in CardMinder.

 

 

 

Files created by using

Is a folder specified as the

Verify the location of the Image

the ScanSnap cannot be

Image saving folder on

saving folder, and then delete

opened with a specified

another personal computer

corrupted files, if any. After that,

application.

or a hard disk on the

retry scanning.

(For example, an error

network?

 

occurs when you try to

For those who answered

 

open a PDF file with

"Yes" to the above

 

Adobe Acrobat.)

question: did an error

 

 

occur while files scanned

 

 

with the ScanSnap were

 

 

being saved (because, for

 

 

example, a LAN cable

 

 

came off)?

 

 

If such network-related

 

 

errors occur, files may not

 

 

be saved properly, and

 

 

corrupted files may exist in

 

 

the folder.

 

 

 

 

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