Symptom | Check This Item | Resolution |
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Applications cannot be | Is the ScanSnap in Quick | If you want to select an application in |
selected in the | Menu Mode? | advance, use |
"ScanSnap Manager - | In Quick Menu Mode, you | To use |
Scan and Save | do not have to select an | uncheck [Use ScanSnap Quick |
Settings" dialog box. | application beforehand. | Menu] on the |
| You can select an |
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| application in the |
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| ScanSnap Quick Menu |
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| after scanning. |
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Business cards cannot | In Quick Menu Mode, | Start CardMinder, and then press |
be scanned when the | business cards cannot be | the [SCAN] button with CardMinder |
ScanSnap Quick Menu | scanned. | being active. Scanned business card |
is used. |
| images are displayed in CardMinder. |
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Files created by using | Is a folder specified as the | Verify the location of the Image |
the ScanSnap cannot be | Image saving folder on | saving folder, and then delete |
opened with a specified | another personal computer | corrupted files, if any. After that, |
application. | or a hard disk on the | retry scanning. |
(For example, an error | network? |
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occurs when you try to | For those who answered |
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open a PDF file with | "Yes" to the above |
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Adobe Acrobat.) | question: did an error |
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| occur while files scanned |
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| with the ScanSnap were |
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| being saved (because, for |
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| example, a LAN cable |
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| came off)? |
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| If such |
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| errors occur, files may not |
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| be saved properly, and |
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| corrupted files may exist in |
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| the folder. |
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