Getting Help | Gateway PC specs

Getting Help

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This chapter tells you about additional information resources available to help you use your computer.

If these resources do not provide the information you need, technical support resources are available.

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Gateway PC manual Getting Help

Contents

Contents Customizing Your Computer Using the InternetTroubleshooting Maintaining Your Computer Iii Safety, Regulatory, and Legal Information IndexPage Computer1 Basics Computer front Controls Computer back Your system comes with a standard keyboard Keyboard features To turn off your computer Starting and turning off your computerTo start your computer Protecting from power source problems Using the mouse Do this Click, click Improving monitor legibility and reducing eye strain Working safely Sitting at your computer Setting up your computer table and chairSetting up your computer and computer accessories Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help To start HelpSpot For more informationHelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop icons, buttons, Description Elements Desktop components Desktop icons, buttons, Description Elements Window element Description Window components Using the Start menu About drives Working with files and folders To create a folder About folders and files Using Your Computer To insert a CD Using the CD driveInserting a CD Using the CD drive To adjust specific volume levels Adjusting the volumeTo adjust overall volume level To create a new document Working with documentsCreating a new document To open a document in Microsoft Word Saving a documentOpening a document To save a document in Microsoft Word To print a document in Microsoft Word Printing a document Using Your Computer Using Internet Learning about the Internet To connect to your Gateway.net or AOL Internet account Setting up an Internet accountAccessing your Internet account To set up an Internet account with Gateway.net or AOL Using the World Wide Web To connect to a Web site Connecting to a Web site To download files or programs from a Web site Downloading files Sending e-mail Using e-mailTo send e-mail using Gateway.net or AOL Checking your e-mail To check your e-mail using Gateway.net or AOL After purchase Maintenance task ImmediatelyMaintaining7 Your Computer Protecting your computer from viruses Windows utilities Scanning the hard drive for errorsUsing Disk Cleanup Optimizing and maintaining your data Backing up files Windows maintenanceUsing the Maintenance Wizard Checking hard drive space To run Windows utilities Running the Windows utilities using HelpSpot Maintaining Your Computer Customizing 8 Your Computer Adjusting the screen area Adjusting the screen and desktop settingsAdjusting the color depth Selecting a screen saver Applying a color schemeChanging the desktop background To adjust Windows settings Adjusting your settings using HelpSpot Adjusting the screen and desktop settings To change your mouse settings Changing the mouse settings If your You Then Computer is Want to Power managementUsing Standby mode To change the power scheme Changing power settings To change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software To reinstall device drivers Reinstalling device drivers To reinstall a program from the Gateway PC Recovery CD Reinstalling WindowsReinstalling programs To reinstall Windows To reinstall a program from a CD Troubleshooting First steps Safety guidelines Audio CD does not produce sound CD driveComputer does not recognize the CD drive Computer will not start Cleaning CDsComputer Hard drive You receive an Insufficient disk space error messageTo restore files that were deleted in Windows File management You cannot connect to the Internet Connecting to a Web site takes too longInternet Modem Keyboard To check the dialing properties Your 56K modem does not connect at 56K To access the gateway.your.way dial-up server Modem is not recognized by the computer To run modem diagnostics To turn down the modem volume Modem is noisy when it dials and connects To reinstall dial-up networking components You receive an Unable to establish protocols error messageTo reinstall dial-up networking Computer is running but there is no display To change the display settingsMonitor Screen area is not correct Mouse works erratically To clean your mouseMouse Mouse does not work Mouse Printer Power Sound You receive a Printer is out of paper error messageWhen you started your computer, it ran ScanDisk ScanDisk Before calling for technical support Technical support resources Resource Service description How to reach AOL Setting up your system Safety Regulatory, and a Legal InformationImportant safety information Care during use Replacement parts and accessories FCC declaration of conformity Regulatory compliance statementsUnited States users FCC Part FCC part 68 applicable to products fitted with USA modems DOC notice for products fitted with an IC-compliant modem Canadian usersICES-003 European directives European users Vcci statement Japanese users EMI statement Australia and New Zealand users Lightning protection Laser safety statementPower lines External television antenna grounding Reference Grounding component 100 Trademark Acknowledgments Macrovision statement101 All Rights Reserved 102 103 Index 104 105 106