For more information, To start HelpSpot | Gateway PC guide

For more information . . .

Gateway has provided these additional resources to help you get the most out of your Gateway PC.

HelpSpot

HelpSpot is an easily accessible set of Help files, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer.

To start HelpSpot:

1Click Start, then select Help, or double-click the Gateway Help & Support desktop icon.

HelpSpot opens.

20Getting Help

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Gateway PC manual For more information, To start HelpSpot

Contents

Contents Using the Internet TroubleshootingMaintaining Your Computer Customizing Your Computer Safety, Regulatory, and Legal Information Index IiiPage Computer1 Basics Controls Computer front Computer back Keyboard features Your system comes with a standard keyboard Starting and turning off your computer To start your computerTo turn off your computer Protecting from power source problems Using the mouse Click, click Do this Working safely Improving monitor legibility and reducing eye strain Setting up your computer table and chair Setting up your computer and computer accessoriesSitting at your computer Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help For more information HelpSpotTo start HelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop components Desktop icons, buttons, Description Elements Desktop icons, buttons, Description Elements Window components Window element Description Using the Start menu Working with files and folders About drives About folders and files To create a folder Using Your Computer Using the CD drive Inserting a CDTo insert a CD Using the CD drive Adjusting the volume To adjust overall volume levelTo adjust specific volume levels Working with documents Creating a new documentTo create a new document Saving a document Opening a documentTo save a document in Microsoft Word To open a document in Microsoft Word Printing a document To print a document in Microsoft Word Using Your Computer Using Internet Learning about the Internet Setting up an Internet account Accessing your Internet accountTo set up an Internet account with Gateway.net or AOL To connect to your Gateway.net or AOL Internet account Using the World Wide Web Connecting to a Web site To connect to a Web site Downloading files To download files or programs from a Web site Using e-mail To send e-mail using Gateway.net or AOLSending e-mail To check your e-mail using Gateway.net or AOL Checking your e-mail Maintenance task Immediately Maintaining7 Your ComputerAfter purchase Protecting your computer from viruses Scanning the hard drive for errors Using Disk CleanupOptimizing and maintaining your data Windows utilities Windows maintenance Using the Maintenance WizardChecking hard drive space Backing up files Running the Windows utilities using HelpSpot To run Windows utilities Maintaining Your Computer Customizing 8 Your Computer Adjusting the screen and desktop settings Adjusting the color depthAdjusting the screen area Applying a color scheme Changing the desktop backgroundSelecting a screen saver Adjusting your settings using HelpSpot To adjust Windows settings Adjusting the screen and desktop settings Changing the mouse settings To change your mouse settings Power management Using Standby modeIf your You Then Computer is Want to Changing power settings To change the power scheme To change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software Reinstalling device drivers To reinstall device drivers Reinstalling Windows Reinstalling programsTo reinstall Windows To reinstall a program from the Gateway PC Recovery CD To reinstall a program from a CD Troubleshooting Safety guidelines First steps CD drive Computer does not recognize the CD driveAudio CD does not produce sound Cleaning CDs ComputerComputer will not start You receive an Insufficient disk space error message To restore files that were deleted in WindowsFile management Hard drive Connecting to a Web site takes too long InternetYou cannot connect to the Internet Keyboard Modem To check the dialing properties To access the gateway.your.way dial-up server Your 56K modem does not connect at 56K To run modem diagnostics Modem is not recognized by the computer Modem is noisy when it dials and connects To turn down the modem volume You receive an Unable to establish protocols error message To reinstall dial-up networkingTo reinstall dial-up networking components To change the display settings MonitorScreen area is not correct Computer is running but there is no display To clean your mouse MouseMouse does not work Mouse works erratically Mouse Power Printer You receive a Printer is out of paper error message When you started your computer, it ran ScanDiskScanDisk Sound Before calling for technical support Resource Service description How to reach Technical support resources AOL Safety Regulatory, and a Legal Information Important safety informationSetting up your system Replacement parts and accessories Care during use Regulatory compliance statements United States usersFCC Part FCC declaration of conformity FCC part 68 applicable to products fitted with USA modems Canadian users ICES-003DOC notice for products fitted with an IC-compliant modem European users European directives Japanese users Vcci statement Australia and New Zealand users EMI statement Laser safety statement Power linesExternal television antenna grounding Lightning protection 100 Reference Grounding component Macrovision statement 101All Rights Reserved Trademark Acknowledgments 102 Index 103 104 105 106