Aol | Gateway PC guide

Resource	Service description	How to reach

Gateway.net	Get support for your ISP account.	877-247-2051 (US)
AOL		800-827-6364 (US)
		888-265-4357 (Canada)
CompuServe		800-848-8990 (US)

Sales,	Get information about available systems,	800-846-2000 (US)
accounting, and	pricing orders, billing statements, warranty	888-888-2037 (Canada)
warranty	service, or other non-technical issues.

90Troubleshooting

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Gateway PC manual Aol

Contents

Contents Maintaining Your Computer Using the InternetTroubleshooting Customizing Your Computer Safety, Regulatory, and Legal Information Index IiiPage Computer1 Basics Controls Computer front Computer back Keyboard features Your system comes with a standard keyboard To start your computer Starting and turning off your computerTo turn off your computer Protecting from power source problems Using the mouse Click, click Do this Working safely Improving monitor legibility and reducing eye strain Setting up your computer and computer accessories Setting up your computer table and chairSitting at your computer Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help HelpSpot For more informationTo start HelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop components Desktop icons, buttons, Description Elements Desktop icons, buttons, Description Elements Window components Window element Description Using the Start menu Working with files and folders About drives About folders and files To create a folder Using Your Computer Inserting a CD Using the CD driveTo insert a CD Using the CD drive To adjust overall volume level Adjusting the volumeTo adjust specific volume levels Creating a new document Working with documentsTo create a new document To save a document in Microsoft Word Saving a documentOpening a document To open a document in Microsoft Word Printing a document To print a document in Microsoft Word Using Your Computer Using Internet Learning about the Internet To set up an Internet account with Gateway.net or AOL Setting up an Internet accountAccessing your Internet account To connect to your Gateway.net or AOL Internet account Using the World Wide Web Connecting to a Web site To connect to a Web site Downloading files To download files or programs from a Web site To send e-mail using Gateway.net or AOL Using e-mailSending e-mail To check your e-mail using Gateway.net or AOL Checking your e-mail Maintaining7 Your Computer Maintenance task ImmediatelyAfter purchase Protecting your computer from viruses Optimizing and maintaining your data Scanning the hard drive for errorsUsing Disk Cleanup Windows utilities Checking hard drive space Windows maintenanceUsing the Maintenance Wizard Backing up files Running the Windows utilities using HelpSpot To run Windows utilities Maintaining Your Computer Customizing 8 Your Computer Adjusting the color depth Adjusting the screen and desktop settingsAdjusting the screen area Changing the desktop background Applying a color schemeSelecting a screen saver Adjusting your settings using HelpSpot To adjust Windows settings Adjusting the screen and desktop settings Changing the mouse settings To change your mouse settings Using Standby mode Power managementIf your You Then Computer is Want to Changing power settings To change the power scheme To change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software Reinstalling device drivers To reinstall device drivers To reinstall Windows Reinstalling WindowsReinstalling programs To reinstall a program from the Gateway PC Recovery CD To reinstall a program from a CD Troubleshooting Safety guidelines First steps Computer does not recognize the CD drive CD driveAudio CD does not produce sound Computer Cleaning CDsComputer will not start File management You receive an Insufficient disk space error messageTo restore files that were deleted in Windows Hard drive Internet Connecting to a Web site takes too longYou cannot connect to the Internet Keyboard Modem To check the dialing properties To access the gateway.your.way dial-up server Your 56K modem does not connect at 56K To run modem diagnostics Modem is not recognized by the computer Modem is noisy when it dials and connects To turn down the modem volume To reinstall dial-up networking You receive an Unable to establish protocols error messageTo reinstall dial-up networking components Screen area is not correct To change the display settingsMonitor Computer is running but there is no display Mouse does not work To clean your mouseMouse Mouse works erratically Mouse Power Printer ScanDisk You receive a Printer is out of paper error messageWhen you started your computer, it ran ScanDisk Sound Before calling for technical support Resource Service description How to reach Technical support resources AOL Important safety information Safety Regulatory, and a Legal InformationSetting up your system Replacement parts and accessories Care during use FCC Part Regulatory compliance statementsUnited States users FCC declaration of conformity FCC part 68 applicable to products fitted with USA modems ICES-003 Canadian usersDOC notice for products fitted with an IC-compliant modem European users European directives Japanese users Vcci statement Australia and New Zealand users EMI statement External television antenna grounding Laser safety statementPower lines Lightning protection 100 Reference Grounding component All Rights Reserved Macrovision statement101 Trademark Acknowledgments 102 Index 103 104 105 106