Gateway PC Your 56K modem does not connect at 56K, To access the gateway.your.way dial-up server

You cannot connect to the Internet

■The ISP may be having technical difficulties. Contact your ISP technical support for help.

■See if the modem works with a different communications program. The problem may be with just one program.

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

Upload (sending data out your computer) speeds are limited to 33.6K.

You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.

The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet. The server cannot be accessed Mondays from 8:00 a.m. to 12:00 p.m. CST.

To access the gateway.your.way dial-up server:

1 Insert Disc 1 of the System Restoration Kit.

2 Select Help.

3Click Support Web Site, then follow the on-screen instructions.

4To check your modem connection speed, select the Direct Dial option. After your modem connects, hover your mouse cursor over the Dial-Up Networking icon (located in the System Tray, next to the clock on your Taskbar).

Modem 79