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Gateway PC manual Reinstalling Windows, Reinstalling programs, To reinstall Windows

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Reinstalling Windows

The Gateway PC Recovery CD steps you through reinstalling Windows. It automatically reinstalls the hardware device drivers and some software. The remaining software is installed using the CDs that came with your computer.

Warning

All files and partitions you have created or software that you have installed since your system left the factory will be erased. Make sure you backup copies of these files on external backup media before continuing this process.

To reinstall Windows:

1With Disc 1 of the Gateway PC Recovery CD in the CD drive, restart your computer. The Gateway PC Recovery menu opens.

2Follow the on-screen instructions. The on-screen instructions step you through the operating system and device drivers installation.

Reinstalling programs

If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the Gateway PC Recovery CD and the program CDs. Follow the installation instructions on each CD.

To reinstall a program from the Gateway PC Recovery CD:

1Place Disc 2 of the Gateway PC Recovery CD into your CD drive. The Gateway PC Recovery program starts. Go to Step 5.

- OR -

If the program does not start automatically, go to Step 2.

2Click Start, then select Run. The Run dialog box opens.

3In the Open text box, type D:\RUNMENU.EXE (where D is the drive letter of your CD drive).

4Click OK. The Gateway PC Recovery program starts.

5Click the Reinstall tab.

6Select the program to reinstall.

Reinstalling Windows

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Gateway PC manual Reinstalling Windows, Reinstalling programs, To reinstall Windows

Contents

Contents Troubleshooting Using the InternetMaintaining Your Computer Customizing Your ComputerIii Safety, Regulatory, and Legal Information IndexPage Computer1 Basics Computer front ControlsComputer back Your system comes with a standard keyboard Keyboard featuresTo start your computer Starting and turning off your computerTo turn off your computer Protecting from power source problems Using the mouse Do this Click, clickImproving monitor legibility and reducing eye strain Working safelySetting up your computer and computer accessories Setting up your computer table and chairSitting at your computer Avoiding discomfort and injury from repetitive strain Computer Basics Getting Started To get started Page Getting Started Page Getting Started Getting Help HelpSpot For more informationTo start HelpSpot For more information Getting Help Online help Gateway Web site Windows4 Basics About the Windows environment Desktop icons, buttons, Description Elements Desktop componentsDesktop icons, buttons, Description Elements Window element Description Window componentsUsing the Start menu About drives Working with files and foldersTo create a folder About folders and filesUsing Your Computer Inserting a CD Using the CD driveTo insert a CD Using the CD drive To adjust overall volume level Adjusting the volumeTo adjust specific volume levels Creating a new document Working with documentsTo create a new document Opening a document Saving a documentTo save a document in Microsoft Word To open a document in Microsoft WordTo print a document in Microsoft Word Printing a documentUsing Your Computer Using Internet Learning about the Internet Accessing your Internet account Setting up an Internet accountTo set up an Internet account with Gateway.net or AOL To connect to your Gateway.net or AOL Internet accountUsing the World Wide Web To connect to a Web site Connecting to a Web siteTo download files or programs from a Web site Downloading filesTo send e-mail using Gateway.net or AOL Using e-mailSending e-mail Checking your e-mail To check your e-mail using Gateway.net or AOLMaintaining7 Your Computer Maintenance task ImmediatelyAfter purchase Protecting your computer from viruses Using Disk Cleanup Scanning the hard drive for errorsOptimizing and maintaining your data Windows utilitiesUsing the Maintenance Wizard Windows maintenanceChecking hard drive space Backing up filesTo run Windows utilities Running the Windows utilities using HelpSpotMaintaining Your Computer Customizing 8 Your Computer Adjusting the color depth Adjusting the screen and desktop settingsAdjusting the screen area Changing the desktop background Applying a color schemeSelecting a screen saver To adjust Windows settings Adjusting your settings using HelpSpotAdjusting the screen and desktop settings To change your mouse settings Changing the mouse settingsUsing Standby mode Power managementIf your You Then Computer is Want to To change the power scheme Changing power settingsTo change advanced power management settings To enable Hibernate mode Power management Customizing Your Computer Restoring9 Software To reinstall device drivers Reinstalling device driversReinstalling programs Reinstalling WindowsTo reinstall Windows To reinstall a program from the Gateway PC Recovery CDTo reinstall a program from a CD Troubleshooting First steps Safety guidelinesComputer does not recognize the CD drive CD driveAudio CD does not produce sound Computer Cleaning CDsComputer will not start To restore files that were deleted in Windows You receive an Insufficient disk space error messageFile management Hard driveInternet Connecting to a Web site takes too longYou cannot connect to the Internet Modem KeyboardTo check the dialing properties Your 56K modem does not connect at 56K To access the gateway.your.way dial-up serverModem is not recognized by the computer To run modem diagnosticsTo turn down the modem volume Modem is noisy when it dials and connectsTo reinstall dial-up networking You receive an Unable to establish protocols error messageTo reinstall dial-up networking components Monitor To change the display settingsScreen area is not correct Computer is running but there is no displayMouse To clean your mouseMouse does not work Mouse works erraticallyMouse Printer PowerWhen you started your computer, it ran ScanDisk You receive a Printer is out of paper error messageScanDisk SoundBefore calling for technical support Technical support resources Resource Service description How to reachAOL Important safety information Safety Regulatory, and a Legal InformationSetting up your system Care during use Replacement parts and accessoriesUnited States users Regulatory compliance statementsFCC Part FCC declaration of conformityFCC part 68 applicable to products fitted with USA modems ICES-003 Canadian usersDOC notice for products fitted with an IC-compliant modem European directives European usersVcci statement Japanese usersEMI statement Australia and New Zealand usersPower lines Laser safety statementExternal television antenna grounding Lightning protectionReference Grounding component 100101 Macrovision statementAll Rights Reserved Trademark Acknowledgments102 103 Index104 105 106