Maintain the print cartridge

If the paper is jammed in the paper feed area

1.Remove the jammed paper as shown.

If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine.

2.Reload new paper with the print side facing toward you.

3.Press Cancel when finished.

4.If this was a fax, reprint the fax. For more information, see Reprinting faxes on page 36.

Maintain the print cartridge

To maintain good printing quality, we recommend you occasionally maintain the print cartridge and its associated parts:

Clean the print cartridge

If characters are not printing completely or white streaks appear in your text, you may have clogged nozzles. Clean the print cartridge as described below:

1.Press Menu repeatedly until TOOLS appears and press OK.

2. Scroll to Clean Cartridge by pressing

and press OK.

3.Examine the printed test pattern.

If print quality does not improve, remove and reinstall the cartridge and repeat these steps.

If the line is still broken, wipe the print cartridge contacts. For more information, see Wipe the print cartridge contacts on page 42.

Wipe the print cartridge contacts

If cleaning the print cartridge as discussed above does not help and you are certain the cartridge has plenty of ink, the problem may be caused by dried ink on the print cartridge contacts or the print cartridge carrier contacts. Follow these two sets of instructions for manual cleaning.

Clean the contacts

1. Press Access Cartridge.

42 Care and maintenance