Troubleshooting (continued)

Problem

Solution

 

 

You cannot store a document in

There may not be enough memory available to hold the document

memory.

you want to store. If the display shows a Memory Full message,

 

do the following until you can store your document in memory:

 

Print all unprinted faxes in memory (see Reprinting faxes on

 

page 36.

 

Delete unneeded polling faxes, broadcast faxes, or delayed faxes

 

(see To cancel the scheduled job on page 31).

 

 

Blank areas appear at the bottom of

You may have selected the wrong paper size setting. To select the

each page or on continuation pages,

proper paper size, see Paper Size on page 13.

with only a small strip of material printed

 

at the top.

 

 

 

Image TCR is not working

You have the resolution set to SUPER FINE. Set the resolution to

 

FINE.

 

 

Print quality problems

Problem

Solution

 

 

Light or blurred characters.

Check ink level as described in View ink level on page 38. To

 

install a new print cartridge, see Replace the print cartridge on

 

page 39.

 

Make sure the print cartridge is installed correctly. To clean the

 

print cartridge, see Maintain the print cartridge on page 42.

 

 

Smudged or dark characters.

Make sure the paper is straight and unwrinkled. Let ink dry before

 

handling the paper. To clean the print cartridge, see Maintain the

 

print cartridge on page 42.

 

 

Characters with white lines.

If Ink Low. Install new ink cartridge is displayed, install a

 

new print cartridge as described in Replace the print cartridge

 

on page 39.

 

Remove and reinstall the print cartridge.

 

Clean the print cartridge (see Maintain the print cartridge on

 

page 42).

 

 

Improperly formed or misaligned

Clean the print cartridge (see Clean the print cartridge on page

characters.

42).

 

 

Abnormal black horizontal lines

Clean the cartridge carrier (see Clean the cartridge carrier

 

contacts on page 43).

 

 

50 Care and maintenance

Page 53
Image 53
HP 2140 Fax manual Print quality problems, See To cancel the scheduled job on, Print cartridge on