Troubleshooting (continued)
Problem | Solution |
|
|
You cannot store a document in | There may not be enough memory available to hold the document |
memory. | you want to store. If the display shows a Memory Full message, |
| do the following until you can store your document in memory: |
| Print all unprinted faxes in memory (see Reprinting faxes on |
| page 36. |
| Delete unneeded polling faxes, broadcast faxes, or delayed faxes |
| (see To cancel the scheduled job on page 31). |
|
|
Blank areas appear at the bottom of | You may have selected the wrong paper size setting. To select the |
each page or on continuation pages, | proper paper size, see Paper Size on page 13. |
with only a small strip of material printed |
|
at the top. |
|
|
|
Image TCR is not working | You have the resolution set to SUPER FINE. Set the resolution to |
| FINE. |
|
|
Print quality problems
Problem | Solution |
|
|
Light or blurred characters. | Check ink level as described in View ink level on page 38. To |
| install a new print cartridge, see Replace the print cartridge on |
| page 39. |
| Make sure the print cartridge is installed correctly. To clean the |
| print cartridge, see Maintain the print cartridge on page 42. |
|
|
Smudged or dark characters. | Make sure the paper is straight and unwrinkled. Let ink dry before |
| handling the paper. To clean the print cartridge, see Maintain the |
| print cartridge on page 42. |
|
|
Characters with white lines. | If Ink Low. Install new ink cartridge is displayed, install a |
| new print cartridge as described in Replace the print cartridge |
| on page 39. |
| Remove and reinstall the print cartridge. |
| Clean the print cartridge (see Maintain the print cartridge on |
| page 42). |
|
|
Improperly formed or misaligned | Clean the print cartridge (see Clean the print cartridge on page |
characters. | 42). |
|
|
Abnormal black horizontal lines | Clean the cartridge carrier (see Clean the cartridge carrier |
| contacts on page 43). |
|
|
50 Care and maintenance