Table 7.2

General HP Jetdirect Messages (10 of 10)

 

 

 

Message

 

Description

 

 

UNABLE TO LOGIN

A failure was detected when the HP Jetdirect print server

 

 

tried to log onto the file server. This could be caused by

 

 

the print server object not existing on the file server, or

 

 

because of a security check that prevents the print server

 

 

from logging in.

 

 

Make sure the file server name and print server object

 

 

name are correct. Use PCONSOLE to erase the password

 

 

for the print server object. Create a new print server object.

 

 

When the HP Jetdirect print server is configured for

 

 

multiple file servers, the error is only displayed on the

 

 

configuration page if none of the file servers made the

 

 

connection.

 

 

UNABLE TO SENSE NET

The HP Jetdirect print server has been trying for over 3

NUMBER

 

minutes to determine the NetWare protocol used on the

 

 

network. Make sure that any file servers and routers are

 

 

operating correctly. Make sure that the settings for

 

 

NetWare frame type and source routing are correct.

 

 

UNABLE TO SET

A failure was detected when the HP Jetdirect print server

PASSWORD

 

tried to set the password for the print server object.

 

 

(Whenever the HP Jetdirect print server is able to log in

 

 

without a password, it sets the password automatically.)

 

 

This indicates a networking or security problem. Create a

 

 

new print server object.

 

 

When multiple file servers are configured, the error is only

 

 

displayed on the configuration page if none of the file

 

 

servers were successfully connected.

 

 

UNDERFLOW ERROR

Check the cabling and connectors. If the error persists, run

 

 

the power-on self-test: turn the print server off, then on

 

 

again. If the error persists, replace the HP Jetdirect print

 

 

server.

 

 

UNEXPECTED

The HP Jetdirect print server received data without

PSERVER DATA RCVD

providing permission to do so. This indicates a possible

 

 

software problem.

 

 

UNKNOWN NCP

The HP Jetdirect print server encountered an unexpected

RETURN CODE

fatal error after it had successfully connected to the file

 

 

server. A wide variety of failures could produce this error

 

 

message, including a downed file server or a network

 

 

router failure.

 

 

 

78 HP Jetdirect Configuration Page Messages

ENWW