Chapter 9 Troubleshooting 97

 

 

 

 

 

Problem

Diagnosis/Remedy

 

 

 

 

 

 

HP Jornada automatically

Power is too low to run the Pocket PC.

 

 

shuts down/suspends.

When a critically low power condition is

 

 

 

encountered, the HP Jornada initiates a

 

 

 

safety shutdown. Connect to AC power and

 

 

 

charge the battery.

 

 

 

–or–

 

 

 

Auto-suspend activated. To conserve

 

 

 

power, the HP Jornada auto-suspends if it is

 

 

 

idle for 1 minute immediately after power is

 

 

 

turned on. It also auto-suspends if it is

 

 

 

continuously idle for 3 minutes.

 

 

 

–or–

 

 

 

HP Jornada is locked up. Connect to

 

 

 

external power, and reset your HP Jornada.

 

 

 

(See the Resetting your HP Jornada

 

 

 

section in this chapter.) (Caution: You may

 

 

 

lose any unsaved data when resetting.)

 

 

 

 

 

 

HP Jornada locks up when

HP Jornada is locked up. Connect to AC

 

 

running applications, or it

power, and reset. (See the Resetting your

 

 

runs slowly.

HP Jornada section in this chapter.) Note:

 

 

 

Check to ensure that the device is not

 

 

 

running low on power, and avoid running

 

 

 

several applications at the same time. Use

 

 

 

HP task switcher to close applications that

 

 

 

are not in use.

 

 

 

 

 

 

HP Jornada does not turn

The display contrast and brightness are too

 

 

on or display appears to be

low. Use HP settings to adjust contrast and

 

 

off, even though power is

brightness for optimal viewing. (Refer to the

 

 

on.

Adjusting settings section in chapter 5).

 

 

 

Use HP settings to choose Outdoor in very

 

 

 

bright light and Low Power in very dark

 

 

 

conditions. (Refer to the Adjusting settings

 

 

 

section in chapter 5).

 

 

 

–or–

 

 

 

The device has been reset. After a reset, the

 

 

 

screen remains blank for approximately 3

 

 

 

seconds after pressing the On/Off button.

 

 

 

 

 

 

 

 

 

 

 

Page 101
Image 101
HP 545, 548, 547, 540 manual Diagnosis/Remedy, See the Resetting your HP Jornada