CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1From the printer control panel, check the Paper Type setting from the Paper menu.

2Before sending the job to print, specify the correct type setting:

For Windows users, specify the type from Print Properties.

For Macintosh users, specify the type from the Print dialog.

Gray background

CHECK THE TONER DARKNESS SETTING

Select a lighter Toner Darkness setting:

From the printer control panel, change the setting from the Quality menu.

For Windows users, change the setting from Print Properties.

For Macintosh users, change the setting from the Print dialog.

Incorrect margins

These are possible solutions. Try one or more of the following:

CHECK THE PAPER GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

Troubleshooting

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