Understanding jam numbers and locations

When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path and then press .

 

Jam numbers

Area

 

 

200–203, 230

Printer

 

 

 

 

 

 

231–239

Optional external duplex unit

 

 

 

 

 

 

241–245

Paper trays

 

 

 

 

 

 

250

Multipurpose feeder

 

 

 

 

 

 

260

Envelope feeder

 

 

 

 

 

 

271–279

Optional output bins

 

 

 

 

 

 

280–282

StapleSmart II Finisher

 

 

 

 

 

 

283

Staple cartridge

 

 

 

 

200 and 201 paper jams

1Push the release latch, and then lower the multipurpose feeder door.

2Push the release latch, and then open the front cover.

3Lift and pull the print cartridge out of the printer.

Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge.

Clearing jams

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