CHECK THE PAPER TYPE SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1From the printer control panel, check the Paper Type setting from the Paper menu.

2Before sending the job to print, specify the correct type setting:

For Windows users, specify the type from Print Properties.

For Macintosh users, specify the type from the Print dialog.

THE PRINT CARTRIDGE MAY BE DEFECTIVE

Replace the print cartridge.

Print is too light

These are possible solutions. Try one or more of the following:

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS

The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.

From the printer control panel, change these settings from the Quality menu.

For Windows users, change these settings from Print Properties.

For Macintosh users, change these settings from the Print dialog and pop-up menus.

THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY

Load paper from a fresh package.

Store paper in its original wrapper until you use it.

CHECK THE PAPER

Avoid textured paper with rough finishes.

Troubleshooting

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