THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER

Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Streaked horizontal lines

These are the possible solutions. Try one or more of the following:

THE TONER IS SMEARED

Select another tray or feeder to feed the paper for the job:

•From the printer control panel, select the Default Source from the Paper Menu.

•For Windows users, select the paper source from Print Properties.

•For Macintosh users, select the paper source from the Print dialog and pop-up menus.

THE PRINT CARTRIDGE MAY BE DEFECTIVE

Replace the print cartridge.

THE PAPER PATH MAY NOT BE CLEAR

Check the paper path around the print cartridge.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

Clear any paper you see.

THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Streaked vertical lines

Troubleshooting

186