Align the print cartridges

The HP all-in-one prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the HP Image Zone software on your computer. Aligning the print cartridges ensures high-quality output.

Note If you remove and reinstall the same print cartridge, the HP all-in-one will not prompt you to align the print cartridges. The HP all-in-one remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

To align the print cartridges from the control panel when prompted

➔Make sure you have letter or A4 unused plain white paper loaded in the input tray, and then press OK.

The HP all-in-one prints a print cartridge alignment sheet and aligns the print cartridges. Recycle or discard the page.

Note If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.

If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

To align the cartridges from the control panel at any other time

1Load letter or A4 unused plain white paper into the input tray.

2Press Setup.

3Press 6, then press 2.

This displays the Tools menu and then selects Align Print Cartridge.

The HP all-in-one prints a print cartridge alignment sheet and aligns the print cartridges. Recycle or discard the page.

For information on aligning the print cartridges by using the HP Image Zone software that came with your HP all-in-one, see the onscreen HP Image Zone Help that came with your software.

Clean the print cartridges

Use this feature when the self-test report shows streaking or white lines through any of the lines of color. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the life of the ink nozzles.

To clean the print cartridges from the control panel

1Load letter or A4 unused plain white paper into the input tray.

2Press Setup.

3Press 6, then press 1.

This displays the Tools menu and then selects Clean Print Cartridge. The HP all-in-one prints a page that you can recycle or discard.

If copy or print quality still seem poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge.

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