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| troubleshooting |
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Problem | Possible cause | Solution | |
The printer does not print new | There are no new photos on | Select and print the desired | |
photos on the memory card. | the memory card or the photos | photos. For more information, | |
| have already been printed | see decide which photos to | |
| from the printer’s control | print or to send via | |
| panel. For more information, | page 26. | |
| see print new photos on |
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| page 32. |
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Photo paper does not feed into | If you are trying to print on 4 x | Engage the photo tray by | |
the printer correctly. | 6 inch (10 x 15 cm) paper, | gently pushing the photo tray | |
| Hagaki cards, or | slider towards the printer. | |
| the photo tray may not be |
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| engaged. |
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| The photo paper guides may | Make sure that the photo | |
| not be adjusted correctly. | paper width guide and the | |
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| photo paper length guide fit | |
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| close to the edges of the paper | |
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| without bending the paper. | |
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| Your printer may be in an | Try the following: | |
| extremely high or low humidity | • | Insert the photo paper as |
| environment. |
| far as it will go into the |
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| photo tray. |
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| • | Load one sheet of photo |
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| paper at a time. |
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| The photo paper may be | If the photo paper is curled, | |
| curled. | place the paper in a plastic | |
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| bag and gently bend it the | |
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| opposite direction of the curl | |
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| until the paper lies flat. If the | |
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| problem persists, use photo | |
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| paper that is not curled. | |
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basics guide | 47 |
