
Symptom
Media jams occur frequently
Print is slow
Items to be checked | Corrective measures |
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Operational temperature | Use the printer in 20 to 25 °C |
| temperature range. |
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Media type | Check whether the media type setting |
| matches the type of media loaded. See |
| How do I...Install a media roll in the |
| printer in the printer and Remove a |
| media roll from the printer. |
| Use our recommended media. See Tell |
| me about.Ordering media. |
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Media setting | Load the media correctly. See Replace |
| a jammed media roll |
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Check whether there are any | Remove any obstructions. See The |
obstructions in the carriage path or the | Problem is.. A head crash |
media path. |
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Operational temperature | Use the printer in 20 to 25 °C |
| temperature range. |
A head crash
Clear head crashes by following the instructions on the front panel.
1.A front panel instruction is displayed.
*: head crash type 1 or 2. See The problem is.. an error message — Media crash.
ENWW | A head crash | 105 |