Problem: There is no media loaded in the printer.
Solution: Load media. See How do I... Install a media roll in the printer.
Problem: you have set an invalid media size (less than 297 mm wide or 64 inch wide or more).
Solution: set the correct size. See How do I... Install a media roll in the printer.
Problem: there is media skew.
Solution: Reload the media (see Loading media). Skew may be caused by ink deposits on the platen. Check the platen for ink deposits and clean any ink. See How do I... Clean the platen.
Problem: the media lever has not been lowered.
Solution: lower the media lever.
Error LED is flashing
Problem: the
Solution: Check that the media is correctly detected by the
Other messages
Problem: the rear cover is open.
Solution: close the rear cover.
Problem: the temperature of the printheads exceeds the operating temperature range.
Solution: allow the printheads to cool by not using the printer until the printhead temperature returns to the operating temperature range.
ENWW | An error message | 113 |