Problem: There is no media loaded in the printer.

Solution: Load media. See How do I... Install a media roll in the printer.

Problem: you have set an invalid media size (less than 297 mm wide or 64 inch wide or more).

Solution: set the correct size. See How do I... Install a media roll in the printer.

Problem: there is media skew.

Solution: Reload the media (see Loading media). Skew may be caused by ink deposits on the platen. Check the platen for ink deposits and clean any ink. See How do I... Clean the platen.

Problem: the media lever has not been lowered.

Solution: lower the media lever.

Error LED is flashing

Problem: the take-up reel is not winding the media correctly.

Solution: Check that the media is correctly detected by the take-up reel sensor. Check that the media is loaded correctly. See How do I... Use the take-up reel.

Other messages

Problem: the rear cover is open.

Solution: close the rear cover.

Problem: the temperature of the printheads exceeds the operating temperature range.

Solution: allow the printheads to cool by not using the printer until the printhead temperature returns to the operating temperature range.

ENWW

An error message

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Image 121
HP 9000s manual Other messages, Error LED is flashing