Waste ink bottle is not installed, Media crash | HP 9000s manual

The ink LED flashes

Problem: ink is running out (warning).

Solution: prepare a new ink cartridge.

Waste ink bottle is not installed

1.The following front panel message is displayed. The waste ink bottle is not installed.

2.Insert a new waste ink bottle into the printer and install the waste ink bottle cover. See Replace the waste ink bottle.

Waste ink bottle is full

Problem: the waste ink bottle is full.

Solution: follow the instructions on the front panel. See Replace the waste ink bottle.

Media crash

Problem: media crash (1) indicates that the carriage is blocked by obstacles in the carriage path or media feed path.

Solution: follow the instructions on the front panel. If the media jam (1) occurs frequently and there are no media jams or obstructions in the carriage path or media feed path, please contact HP Support.

Problem: media jam (2) indicates that the media is not detected correctly. You may have selected the wrong media format when loading the media or you may be using a cut sheet with an irregular size.

Solution: follow the instructions on the front panel and check your media settings.

Media

112

Chapter 8 The problem is… (troubleshooting topics)

ENWW

Image 120

HP 9000s manual Waste ink bottle is not installed, Waste ink bottle is full, Media crash

Contents

HP Designjet 9000s Printer series Legal notices Table of contents How do I… ink topics Problem is… troubleshooting topics Tell me about waste management 158 Tell me about printer specifications Introduction Using this guide Printers main components Front view Rear view Heaters Printers front panel Enww Enww Basic printer operations and keys Heaters front panel Safety precautions Defining heater parametersGeneral warnings Safety precautions General cautions Handling precautions Power supplyRegular inspection and maintenance Printer Enww Choose the system configuration Connection procedureHow do I perform basic operations? Connect to a computer Turn the power on/off Turn on the printer Enww Enww Turn the power off Turn on the heaterTurn off the printer Turn off the heater Enww Enww How do I load/unload media? Install a media roll in the printer Enww Enww Enww Enww Enww Enww Enww Remove a media roll from the printer Replace a jammed media roll Load cut sheet Load cut sheet Enww Enww Enww Use the take-up reel Set the take-up reel winding direction Enww Define the take-up reel winding mode Enww Load media on to the take-up reel Enww Enww Enww Use the media edge guard Enww Set the fan guard lever Enww How do I... printing topics Perform a manual media feed Use manual nesting Enww Enww Increase/reduce pressure on media Pause or cancel print jobs Pause or cancel print jobs Enww How do I… ink topics Replace an ink cartridge Enww Change the printhead height Enww Enww Enww Regular maintenance guide How do I maintain the printer? Daily printhead maintenance Category Inspection/Maintenance Wiper blade cleaning Enww Enww Enww Enww Capping unit cleaning Enww Leave the printer off for two to four weeks Ink system storage Clean ink system Leave the printer off for less than two weeks Clean the exterior of the printer Charge the ink system Clean the rear cover and media feed Clean the platen Clean the platen Replace the waste ink bottle Replace the waste ink bottle Enww Normal printhead recovery Enww IQ Print Enww How do I get the best image quality? Print the Image Quality print Print the Image Quality print Interpret the image quality print Manage media types Copy a media type to create a new one Create a new media type Modify media type settings Delete a media type Calibrate the printer Calibrate media advance Draft Enww Perform printhead position adjustment Back feed adjustment print Parameters Enww Adjust heater and print mode settings QUALITY2 DENSITY2 Problem is… troubleshooting topics Problem is… checklist Symptom Items to be checked Corrective measures Head crash Items to be checked Corrective measures Enww Head crash 107 Ink cartridge is not installed Ink cartridge is not detectedInk cartridge is near expiry date An error message Service errorsInk cartridge has passed its expiry date Operator error messages POC error messagesEngine error messages System error messages An error message 111 Waste ink bottle is not installed Waste ink bottle is fullMedia crash Media Error LED is flashing Other messages An abnormal sound Problem is print quality This section explains how to solve print quality problems 116 Problem is print quality Tell me about… basic knowledge topics Installation space Operating temperature and humidity levelsOperating conditions Environmental conditions Power supply PowerPlaces where the printer must not be installed Front panel messages and printer state DryerExhaust attachment Messages on the front panel Online state idle mode display Online state print mode displayOnline state print pause mode display Online state print information mode display Offline menu mode display Shutdown state display 124 Tell me about… basic knowledge topics Tell me about media Storing mediaDisposing of media Using media Other precautionsHandling prints Tell me about the ink system Ink cartridges Enww Replacing an ink cartridge Ink cartridge storage and disposal HP 790 Cap Cleaning Liquid Precautions for handling the waste ink bottleHP 790 Waste Ink Bottle HP 790 Wiper Cleaning Liquid and Dropper HP Cleaning SwabsHP 790 Storage Kit HP 790 Ink System Cleaning Kit 134 Tell me about the ink system Tell me about waste management General recommendations General recommendations 137 138 Tell me about waste management Tell me about front panel menus Making front panel selections and settings Menu operationsMenu structure To define a value Character list INK menu & messages Replacing an empty ink cartridgeReplacing ink cartridges during printing Media menu Ink cover is openInk cartridge is empty Media REG menu Setting a media type name Rename Media Selecting a media type number Select MediaMedia advance value Media ADV Value Manufacturing default media advance value Mfng VAL Print mode setting Print ModePrint direction setting Print Direction Dry time value DRY Time Value Flatten time Flatten Time Media advance mode Media ADV Mode Take-up reel mode TUR ModeUse media edge guard USE Edge Guard Leading edge mode Leading Edge Vacuum level setting Vacuum Level Normal Normal fan suction level LOW Low fan suction level Color stripe setting Color Stripe Printhead firing mode setting Image Gradient Printhead height setting PH Height VAL Bidirectional print position Left adjustment YY Bidir DeflBidirectional print position Right adjustment YY Bidir Defr Printhead cleaning mode PH Cleaning Media back feed adjustment Back Adjust VAL Print mode preference Print Mode Pref Media advance preference Advance PrefHeater preference Heater Pref Printhead rest period PH Rest Period Printhead temperature rest PH Temp Rest Default values for media typesPrinthead rest time PH Rest Time Deleting a media type Delete Media Media REG menu 157 Media advance calibration Media advance calibration print Media back feed adjustment value PH. Main menuInk system optimization INK SYS OPT Cap cleaning CAP Cleaning Wiper cleaning Wiper CleaningWashing printheads Wash Printheads PH.RECOVERY menu Feed menuPrinthead height PH Height ADJ Configuration print Config Print Error log information print Error LOG PrintPrinter menu History print History Print Adjust menu Adjustment pattern print Test PrintsPrinthead nozzle position adjustment #YY PH ROW VAL Printhead position adjustment #YY PH to PH VAL Bidirectional print position Left adjustment YY Bidir F.D L Setup menu Boot version display Boot VersionLanguage for front panel Language Acoustic warning Beep Version display F/W Version Main PCA version display Main PCA VERICB board version display Carriage PCA Asic version display Asic VER System date setting System Date System time setting System TimeFactory default setting Factory Default Heater F/W version display Heater FW VER USB speed USB Speed Tell me about the heaters Heaters Heater temperature settings Heater preset temperature by medium Flow of heater temperature setting Temperature controlMaintaining the preset temperature Maintaining the standby temperature Display in normal modeHeater front panel Turning off the heaters Heater parameter setup mode Display heater AC power is turned offSetup items and parameters Display heater on Heater error messages Enww Tell me about printer specifications Specifications Specification / Function Ecological specifications 180 Tell me about printer specifications Tell me about ordering supplies and accessories Ordering supplies Ordering media Ordering accessories HP Paper 184 Tell me about ordering supplies and accessories Tell me about getting help HP Customer Care HP Designjet Online Accessories Index Enww