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HP 940c, 920c checking the print cartridge status, cartridges OK icon 6. yellow indicator arrow

Models: 920c

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checking the print cartridge status

checking the print cartridge status

Open the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem.

1.tri-color cartridge problem icon 2. black cartridge problem icon

3.tri-color cartridge low-ink icon 4. black cartridge low-ink icon

5.cartridges OK icon 6. yellow indicator arrow

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HP 940c, 920c, 948c checking the print cartridge status, tri-color cartridge problem icon 2. black cartridge problem icon

Contents

quick help table of contentslearning about your printer printing on paper and other mediaindex product maintenancesolve a problem product specificationsnotices and acknowledgments terms and conventions learning about printer features using paper trays using the taskagentlearning about your printer introducing your hp deskjet printer finding informationintroducing your hp deskjet printer finding information acknowledgments notices and acknowledgmentshewlett-packard company notices cautions and warnings symbolsterms and conventions termsicons buttons and lights learning about printer featuresprint cartridge status light paper traysmanual two-sided printing two-sided printingIn tray using paper trays1. Out tray up out tray1. paper width guide 2. In tray pulled out 3. paper length guide 1. single envelope slot 2. Out tray down 3. Out tray extension printing on paper and other media1. Fold-Up tray up 2. Fold-Up tray down fold-up traychanging print quality using the taskagentthe hp deskjet toolbox using the taskagent shortcut menuopening the printer properties dialog box displaying print cartridge warning messages business cards, index cards, and other small media photographs printing on paper and other mediaprinting with your hp deskjet printer plain paper envelopes transparencies labelsopening the printer properties dialog box printing with your hp deskjet printersaving changes changing printer properties settingsletter/A4 paper legal paper plain paperletter/A4 paper printing on letter/A4 paper 1. Open the file you want to print legal paper For best results use hp products printing a single envelope printing multiple envelopes envelopesprinting a single envelope Two-Sided Printing Unchecked Copies Print Quality Normalprinting multiple envelopes 3. Select the Setup tab, then choose the following Align the envelope edges before inserting them Avoid using envelopes that have clasps or windowsprinting guidelines Never place more than 15 envelopes in the In tray at one timepreparing to print transparenciesFor best results use hp inkjet transparency films printing transparenciesprinting guidelines preparing to print labelsprinting labels printing guidelines preparing to print business cards, index cards, and other small mediaprinting business cards, index cards, and other small media If an out of paper message appears, verify that the index cards or other small media are positioned properly in the In tray printing guidelinespreparing to print photographsprinting photographs 3. Select the Setup tab, then choose the following printing guidelines Use the PhotoREt setting for most photo paper printingpreparing to print greeting cardsprinting greeting cards 3. Select the Setup tab, then choose the following Unfold pre-folded cards, then place them in the In tray printing guidelinespreparing to print postersprinting posters printing guidelines preparing to print bannersprinting banners Page For best results use hp products printing guidelinespreparing to print iron-on transfersprinting iron-on transfers For best results use hp iron-on t-shirt transfer paper printing guidelinesOrientation Mirror Image preparing to print manual two-sided printingprinting manually Two-Sided Printing Check this box Book binding 9. Click Continue when the paper is properly reloadedTablet binding printing guidelinespreparing to print custom paper sizesdefining a custom paper size See also printing posters printing banners printing guidelinesprint cartridge status light replacing print cartridges product maintenancealigning print cartridges automatically cleaning print cartridges manually cleaning print cartridges cleaning the printerunderstanding the print cartridge status light print cartridge status light3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon checking the print cartridge status1. tri-color cartridge problem icon 2. black cartridge problem icon 5. cartridges OK icon 6. yellow indicator arrowtroubleshooting problems with the tri-color or black print cartridge replacing print cartridges print cartridge part numbersreplacing print cartridges 4. raise cradle latch 5. lift out cartridge 1. Out tray in down position 2. press Power button 3. open top cover8. Close the top cover aligning print cartridges print cartridge part numbersreplacing print cartridges aligning print cartridges1. Open the HP Deskjet Toolbox automatically cleaning print cartridgesmanually cleaning print cartridges replacing print cartridges preparing to clean manually cleaning print cartridgesgathering cleaning supplies cleaning the print cartridges and print cartridge cradle Repeat this process until no ink residue appears on a clean swab the printer interior cleaning the printermanually cleaning print cartridges the printer caseprint cartridge part numbers refilling print cartridgesmaintaining print cartridges Black HP 6615A Series or HP No Tri-Color HP C6578 Series or HP No print cartridge part numbersthe hp deskjet toolbox Page printer lights are flashing printer is not printing solve a problemprinter is too slow problems with printouts what the flashing lights indicate if the resume light is flashing if the power light is flashingprinter lights are flashing what the flashing lights indicatemanual two-sided printing Follow these instructions to solve the problemif the print cartridge status light is flashing if the resume light is flashingif all lights are flashing if the power light is flashingpaper does not come out of the printer error messages appear when using a USB connection paper jams occurprinter is not printing paper does not come out of the printercheck the printer lights paper jams occur error messages appear when using a USB connectionprinter does not turn on computer does not meet system requirements printer is too slowcomputer does not meet system requirements printer software is outdatedcomplex documents, graphics, or photographs are printing there are conflicting USB cable connectionsprinting photographs blank pages print document is printed off-center or at an angle problems with printoutsprintout does not reflect new print settings blank pages printparts of the document are missing or printed in the wrong place printout does not reflect new print settingsdocument is printed off-center or at an angle photos are not printing correctly banners are not printing correctly 6. Click Apply OK to return to the Print or Print Setup screen product specifications for hp deskjet 920c series printers product specificationsproduct specifications for hp deskjet 948c series printers product specifications for hp deskjet 940c series printersphoto paper printing resolution product specifications for hp deskjet 948c series printersblack truetype text resolution depending on paper type color resolution depending on paper typebuttons/Lights dimensionsweight memorydeclared noise emissions in accordance with ISO power consumptionpower requirements media weightIn tray capacity Plain paper sheets Up to Banners Up to 20 sheets media handlingmedia size print cartridges photo paper printing resolution product specifications for hp deskjet 940c series printersblack truetype text resolution depending on paper type color resolution depending on paper typememory dimensionsweight duty cycledeclared noise emissions in accordance with ISO power consumptionpower requirements media weightmedia size media handlingIn tray capacity Plain paper sheets Up to Banners Up to 20 sheets print cartridges Envelopesphoto paper printing resolution product specifications for hp deskjet 920c series printersblack truetype text resolution depending on paper type color resolution depending on paper typememory dimensionsweight duty cycledeclared noise emissions in accordance with ISO power consumptionpower requirements media weightmedia size media handlingIn tray capacity Plain paper sheets Up to Banners Up to 20 sheets print cartridges EnvelopesA5, B5, and user defined paper minimum printing marginsA4 paper letter, legal, and executive paperLeft and Right Margins 3.4 mm 0.134 in Top Margin 0.0 mm 0.00 in banners - A4 210 x 297 mm 8.27 x 11.7 inbanners - letter 216 x 279 mm 8.5 x 11 in photo with tear-off tabMS-DOS system requirementsWindows Page index Page Page status#57 status icons#57 storing#69 Page warning messages#5 warnings