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HP 920c, 948c, 940c manual solve a problem, printer lights are flashing printer is not printing

Models: 920c

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solve a problem

•printer lights are flashing

•printer is not printing

•printer is too slow

•problems with printouts

73

Image 75

HP 920c solve a problem, printer lights are flashing printer is not printing, printer is too slow problems with printouts

Contents

quick help table of contentslearning about your printer printing on paper and other mediaindex product maintenancesolve a problem product specificationsnotices and acknowledgments terms and conventions learning about printer features using paper trays using the taskagentlearning about your printer introducing your hp deskjet printer finding informationintroducing your hp deskjet printer finding information notices and acknowledgments hewlett-packard company noticesacknowledgments cautions and warnings symbolsterms and conventions termsicons buttons and lights learning about printer featuresprint cartridge status light paper traysmanual two-sided printing two-sided printingIn tray using paper traysout tray 1. paper width guide 2. In tray pulled out 3. paper length guide1. Out tray up 1. single envelope slot 2. Out tray down 3. Out tray extension printing on paper and other media1. Fold-Up tray up 2. Fold-Up tray down fold-up traychanging print quality using the taskagentusing the taskagent shortcut menu opening the printer properties dialog boxthe hp deskjet toolbox displaying print cartridge warning messages business cards, index cards, and other small media photographs printing on paper and other mediaprinting with your hp deskjet printer plain paper envelopes transparencies labelsopening the printer properties dialog box printing with your hp deskjet printersaving changes changing printer properties settingsplain paper letter/A4 paperletter/A4 paper legal paper printing on letter/A4 paper 1. Open the file you want to print legal paper For best results use hp products envelopes printing a single envelopeprinting a single envelope printing multiple envelopes Two-Sided Printing Unchecked Copies Print Quality Normalprinting multiple envelopes 3. Select the Setup tab, then choose the following Align the envelope edges before inserting them Avoid using envelopes that have clasps or windowsprinting guidelines Never place more than 15 envelopes in the In tray at one timepreparing to print transparenciesprinting transparencies printing guidelinesFor best results use hp inkjet transparency films labels printing labelspreparing to print printing guidelines preparing to print business cards, index cards, and other small mediaprinting business cards, index cards, and other small media If an out of paper message appears, verify that the index cards or other small media are positioned properly in the In tray printing guidelinesphotographs printing photographspreparing to print 3. Select the Setup tab, then choose the following printing guidelines Use the PhotoREt setting for most photo paper printinggreeting cards printing greeting cardspreparing to print 3. Select the Setup tab, then choose the following Unfold pre-folded cards, then place them in the In tray printing guidelinesposters printing posterspreparing to print printing guidelines banners printing bannerspreparing to print Page For best results use hp products printing guidelinesiron-on transfers printing iron-on transferspreparing to print printing guidelines Orientation Mirror ImageFor best results use hp iron-on t-shirt transfer paper manual two-sided printing printing manuallypreparing to print Two-Sided Printing Check this box Book binding 9. Click Continue when the paper is properly reloadedTablet binding printing guidelinescustom paper sizes defining a custom paper sizepreparing to print See also printing posters printing banners printing guidelinesprint cartridge status light replacing print cartridges product maintenancealigning print cartridges automatically cleaning print cartridges manually cleaning print cartridges cleaning the printerunderstanding the print cartridge status light print cartridge status light3. tri-color cartridge low-ink icon 4. black cartridge low-ink icon checking the print cartridge status1. tri-color cartridge problem icon 2. black cartridge problem icon 5. cartridges OK icon 6. yellow indicator arrowtroubleshooting problems with the tri-color or black print cartridge replacing print cartridges print cartridge part numbersreplacing print cartridges 4. raise cradle latch 5. lift out cartridge 1. Out tray in down position 2. press Power button 3. open top cover8. Close the top cover aligning print cartridges print cartridge part numbersreplacing print cartridges aligning print cartridgesautomatically cleaning print cartridges manually cleaning print cartridges replacing print cartridges1. Open the HP Deskjet Toolbox manually cleaning print cartridges gathering cleaning suppliespreparing to clean cleaning the print cartridges and print cartridge cradle Repeat this process until no ink residue appears on a clean swab the printer interior cleaning the printermanually cleaning print cartridges the printer caseprint cartridge part numbers refilling print cartridgesmaintaining print cartridges Black HP 6615A Series or HP No Tri-Color HP C6578 Series or HP No print cartridge part numbersthe hp deskjet toolbox Page solve a problem printer is too slow problems with printoutsprinter lights are flashing printer is not printing what the flashing lights indicate if the resume light is flashing if the power light is flashingprinter lights are flashing what the flashing lights indicatemanual two-sided printing Follow these instructions to solve the problemif the print cartridge status light is flashing if the resume light is flashingif all lights are flashing if the power light is flashingpaper does not come out of the printer error messages appear when using a USB connection paper jams occurprinter is not printing paper does not come out of the printercheck the printer lights paper jams occur error messages appear when using a USB connectionprinter does not turn on computer does not meet system requirements printer is too slowcomputer does not meet system requirements printer software is outdatedcomplex documents, graphics, or photographs are printing there are conflicting USB cable connectionsprinting photographs blank pages print document is printed off-center or at an angle problems with printoutsprintout does not reflect new print settings blank pages printprintout does not reflect new print settings document is printed off-center or at an angleparts of the document are missing or printed in the wrong place photos are not printing correctly banners are not printing correctly 6. Click Apply OK to return to the Print or Print Setup screen product specifications for hp deskjet 920c series printers product specificationsproduct specifications for hp deskjet 948c series printers product specifications for hp deskjet 940c series printersphoto paper printing resolution product specifications for hp deskjet 948c series printersblack truetype text resolution depending on paper type color resolution depending on paper typebuttons/Lights dimensionsweight memorydeclared noise emissions in accordance with ISO power consumptionpower requirements media weightmedia handling media sizeIn tray capacity Plain paper sheets Up to Banners Up to 20 sheets print cartridges photo paper printing resolution product specifications for hp deskjet 940c series printersblack truetype text resolution depending on paper type color resolution depending on paper typememory dimensionsweight duty cycledeclared noise emissions in accordance with ISO power consumptionpower requirements media weightmedia handling In tray capacity Plain paper sheets Up to Banners Up to 20 sheetsmedia size print cartridges Envelopesphoto paper printing resolution product specifications for hp deskjet 920c series printersblack truetype text resolution depending on paper type color resolution depending on paper typememory dimensionsweight duty cycledeclared noise emissions in accordance with ISO power consumptionpower requirements media weightmedia handling In tray capacity Plain paper sheets Up to Banners Up to 20 sheetsmedia size print cartridges EnvelopesA5, B5, and user defined paper minimum printing marginsA4 paper letter, legal, and executive paperLeft and Right Margins 3.4 mm 0.134 in Top Margin 0.0 mm 0.00 in banners - A4 210 x 297 mm 8.27 x 11.7 inbanners - letter 216 x 279 mm 8.5 x 11 in photo with tear-off tabsystem requirements WindowsMS-DOS Page index Page Page status#57 status icons#57 storing#69 Page warning messages#5 warnings