kug-ch06 Page 35 Thursday, March 6, 1997 4:48 PM

T r o u b l e s h o o t i n g

Table 6.5 Print quality problems (continued)

Problem

Possible Cause(s)

Corrective Action(s)

 

 

 

 

 

 

 

 

 

Vertical line deletions

EP cartridge not installed correctly

Remove then reinstall the EP cartridge.

Localized print deletions

 

 

Defective EP cartridge, or the EP

Replace EP cartridge.

forming narrow lines

cartridge is at its end of life

 

running in the direction

 

 

 

of paper movement.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Horizontal line

Defective paper stock, creases,

Replace paper stock.

deletions

folds, etc.

 

Localized print deletions

 

 

Page too complex

Turn Page Protection on.

appearing as bands

 

 

running across the page

 

 

perpendicular to the

 

 

direction of paper

 

 

movement.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 6.5 Page 3 of 7

C h a p t e r 6 : T r o u b l e s h o o t i n g ❖ 6-35