kug-ch06 Page 6 Thursday, March 6, 1997 4:48 PM

T r o u b l e s h o o t i n g

Control Panel Messages

Listed in Table 6.2 are Control Panel messages that either:

Cause the printer to stop printing.

Require the user to call for service.

Also included in Table 6.2 are common, non-error messages you are likely to see. The messages are listed in alphabetical order, preceded by numerical diagnostic error codes.

Table 6.2 Control Panel messages

Message

 

Description/Corrective Action

 

 

0001

A fault condition has occurred.

Appears in the upper left

ACTION:

Reseat the controller board and test the printer again. If the problem

 

corner of the display.

 

continues, reseat the ROM SIMM(s) on the controller board and test

 

 

 

the printer again. If the problem still continues, observe the diagnostic

 

 

 

LED at power on. If the LED does not glow, or glows continuously,

 

 

 

contact your dealer or Digital. If the LED flashes, refer to Table 6.3 on

 

 

 

page 6-25 for further information.

 

 

0040

A fault condition has occurred.

Appears in the upper left

ACTION:

Reseat the controller board and test the printer again. If the problem

 

corner of the display.

 

continues, observe the diagnostic LED at power on. If the LED does

 

 

 

not glow, or glows continuously, contact your dealer or Digital. If the

 

 

 

LED flashes, refer to Table 6.3 on page 6-25 for further information.

 

 

0100

A fault condition has occurred.

Appears in the upper left

ACTION:

If there is a memory SIMM in slot SIM3, remove it. Move the memory

 

corner of the display.

 

SIMM in slot SIM2 into SIM3, then test the printer again. If code 0101

 

 

 

is displayed at power on, replace the SIMM. If code 0101 is not

 

 

 

displayed at power on, move the SIMM back to SIM2 and test the

 

 

 

printer again. If code 0100 again displays at power on, contact your

 

 

 

dealer or Digital.

 

 

0101

A fault condition has occurred.

Appears in the upper left

ACTION:

If there is a memory SIMM in slot SIM2, remove it. Move the memory

 

corner of the display.

 

SIMM in slot SIM3 into SIM2, then test the printer again. If code 0100

 

 

 

is displayed at power on, replace the SIMM. If code 0100 is not

 

 

 

displayed at power on, move the SIMM back to SIM3 and test the

 

 

 

printer again. If code 0101 again displays at power on, contact your

 

 

 

dealer or Digital.

 

 

 

 

 

 

 

Table 6.2 Page 1 of 19

 

 

 

 

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