kug-ch06 Page 5 Thursday, March 6, 1997 4:48 PM

 

P r i n t e r O p e r a t i o n P r o b l e m s

Table 6.1 Printer operation problems (continued)

 

 

Problem

Action

 

 

A PostScript job fails to

1. Check that PostScript is installed; also check that you are using an LN17

print.

PostScript printer driver.

 

2. If the Lang. Sensing option in the appropriate Interface Menu is set to On, set

 

the System Language option to PostScript and re-send the job.

 

3. Set the Print Errors option in the PostScript Menu to On and resend the job.

 

• If an error page prints, there is a problem in the PostScript coding. Correct

 

the coding problem and resend the job.

 

• If the job does not print and no error page was printed, set the Page

 

Protection option in the PostScript Menu to Off.

 

• If the job still does not print, the job may require additional memory.

 

 

Jobs printed from the

Check the side guide to be sure that it is snug against the right side of the sheet

front tray are skewed

but not so tight as to buckle it.

with respect to the

 

sheet/envelope.

 

 

 

 

Table 6.1 Page 3 of 3

 

 

C h a p t e r 6 : T r o u b l e s h o o t i n g ❖ 6-5