kug-ch06 Page 3 Thursday, March 6, 1997 4:48 PM

 

 

P r i n t e r O p e r a t i o n P r o b l e m s

Table 6.1 Printer operation problems

 

 

 

Problem

 

Action

 

 

The printer will not print.

1. Power the printer OFF, then ON.

 

2. Print a Configuration Sheet.

 

•

If it prints, the printer is okay.

 

•

If it does not print, contact your dealer or Digital.

 

 

A file sent from the host

1. Make sure the printer is online.

does not print.

2. Send a plain text file (i.e., one without printing commands embedded in it) to

 

the printer.

 

•

If the file prints correctly in the default font, with all of the characters in the

 

 

original file, the printer is seeing the same data that the host is sending,

 

 

and the interface or communication line is functioning correctly.

 

•

If no data prints (or the last page indicator does not come on):

 

 

A. Make certain the printer is configured properly.

 

 

B. The port (parallel or network) may be disabled on the printer. Check the

 

 

Configuration Sheet for the port you are using to see if the Port Enable

 

 

option in the appropriate Interface Menu is set to On. If it is set to Off,

 

 

set it to On and try again.

 

 

C. If using an optional Digital Network Interface Card (DNIC) for Ethernet

 

 

or LocalTalk, check the Configuration Sheet to see if the printer is

 

 

acknowledging that the DNIC is present. (Refer to DNIC installation

 

 

instructions in Appendix C: Installing and Removing Printer Options.)

 

 

• If the Configuration Sheet shows the DNIC as “failed,” or does not

 

 

show the DNIC as present, power OFF the printer and unplug it. Pull

 

 

out the controller board, remove the DNIC, and check that the

 

 

connector pins are not bent. If bent, straighten. Reseat the DNIC

 

 

securely, put the controller board back in the printer, power ON and

 

 

print another Configuration Sheet. If the Configuration Sheet still

 

 

shows the DNIC as “failed,” the DNIC has failed. If the Configuration

 

 

Sheet still does not show the DNIC as present, then either the DNIC

 

 

has failed or the interface between the DNIC and the printer

 

 

controller has failed. Contact your dealer or Digital.

 

 

• If the Configuration Sheet shows the network card as present, check

 

 

if the printer is recognized by the host. (Refer to the Troubleshooting

 

 

chapter of the respective DNIC Configuration Guide.)

 

 

D. If there is garbled data, check the Configuration Sheet to confirm that

 

 

the correct emulation is selected or that the Language Sensing option is

 

 

set to On.

 

 

 

 

 

Table 6.1 Page 1 of 3

 

 

 

C h a p t e r 6 : T r o u b l e s h o o t i n g ❖ 6-3

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LN17ps specifications

The HP LN17ps is a versatile and efficient printer designed for both home and small office use. Its compact design makes it easy to fit into any workspace, while its advanced features and technologies cater to a wide range of printing needs. This model stands out for its impressive performance, reliability, and affordability, making it a popular choice among users.

One of the key features of the HP LN17ps is its high-quality printing capability. It employs advanced inkjet technology to produce vibrant colors and sharp text, ensuring that all printed documents meet professional standards. With a maximum print resolution of up to 4800 x 1200 dpi, users can expect stunning results whether they are printing photos or important business documents.

Another notable characteristic of the LN17ps is its speed. The printer can produce black and white documents at a speed of up to 20 pages per minute, while color prints can be completed at a rate of approximately 15 pages per minute. This efficiency makes it a valuable addition to any busy environment, reducing wait times and increasing productivity.

The HP LN17ps also offers flexible connectivity options. It supports USB connections, making it easy to connect to a single computer, and has wireless capabilities that allow for printing from mobile devices and laptops. This feature is particularly useful in modern home offices where multiple users need access to the same printer without the hassle of wired connections.

In terms of paper handling, the HP LN17ps is equipped with a standard input tray that can hold up to 150 sheets, allowing for longer print runs without constant paper replenishment. It also supports various media types, including plain paper, photo paper, and envelopes, adding to its versatility.

Another significant advantage of the LN17ps is its energy efficiency. With Energy Star certification, this printer consumes less power in standby mode, helping users save on electricity bills while reducing their carbon footprint.

Overall, the HP LN17ps combines quality printing, speed, and user-friendly features in a compact design, making it an excellent choice for anyone looking to enhance their printing capabilities without compromising on performance or budget.
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