Interpret control panel messages

The majority of the control panel messages are to guide users through typical operations. The control panel messages indicate the status of the current operation and include a page count on the second line of the display where applicable. When the product receives fax data, print data, or scan commands, control panel messages indicate status. They also indicate alert messages, warning messages, and critical error messages that might require action from the user.

Control panel message types

Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing OK to resume or press Cancel to cancel the job. With certain warnings, the job might not complete, or the print quality might be affected. If the alert or warning message is related to printing, and the auto-continue feature is on, the product will attempt to resume the print job after the warning has appeared for 10 seconds without acknowledgement.

Critical error messages can indicate some kind of failure. Turning the product off and then turning it on might fix the problem. If a critical error persists, the product might require service.

Control panel messages

Control panel message

Description

Recommended action

 

 

 

10.0000 Supply memory error

There is a communication failure with the

Press the power button to turn the

 

print cartridge.

product off.

 

 

Verify that the print cartridge is

 

 

installed correctly. Remove and

 

 

reinstall the print cartridge.

 

 

If the error persists, reconnect the J581

 

 

connector on the engine controller

 

 

PCA.

 

 

If the error persists, replace the print

 

 

cartridge.

10.0004

Supply Error

There is a communication failure with the

10.1004

Supply memory error

photosensitive drum.

 

Press the power button to turn the product off.

If a surge protector is being used, remove it. Plug the power cord directly into a wall outlet.

Wait at least 30 seconds, turn the product on, and then wait for the product to initialize.

If the error persists, reconnect the J581 connector on the engine controller PCA.

If the error persists, replace the print cartridge.

126 Chapter 2 Solve problems

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HP M1536dnf CE538ABGJ manual Interpret control panel messages, Control panel message types, Control panel messages