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HP M1536dnf CE538ABGJ manual Print quality troubleshooting tools, Control panel menus, Setup menu

Models: M1536dnf CE538ABGJ

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Print quality troubleshooting tools

Repetitive defect ruler

If the printed output shows a consistent, repetitive defect, then use the table in this section to determine which parts to replace based on the measured distance between the repetitions of the defect.

Component	Distance between defects (mm)	Type of defects

Primary charging roller	About 27	Dirt on page
		Dropouts

Photosensitive drum	About 75	Dirt on page
		Dropouts

Developing roller	About 34	Dirt on page
		Dropouts

Transfer roller	About 39	Dropouts
		Dirt on the back of page

Fuser film	About 57	Dirt on page
		Dropouts
		Loose toner

Pressure roller	About 56	Dirt on the back of page
		Loose toner

Control panel menus

Setup menu

To open the setup menu, press the Setup button. The display shows the following sub menus:

●Quick Forms

●Reports

●Fax Setup

●System Setup

●Service

●Network Setup

ENWW	Tools for troubleshooting 115

Image 135

HP M1536dnf CE538ABGJ manual Print quality troubleshooting tools, Control panel menus, Repetitive defect ruler, Setup menu

Contents

Laserjet PRO M1530 Page HP LaserJet Pro M1530 MFP Series Trademark Credits Copyright and LicenseConventions used in this guide Iv Conventions used in this guide Table of contents Remove the upper cover Vii 143 160 177 231 193221 229247 List of tables Xiv List of figures 42 Remove the laser scanner assembly 1 89 Remove the engine controller PCA 1 123 Remove the document feeder cover 3 Removal and replacement Introduction Removal and replacement strategyRequired tools Service approachBefore performing service Electrostatic dischargePrint-quality test After performing servicePost-service test Parts removal order2Parts removal order Scanner and document feeder 3Parts removal order Product base Print cartridge Removal and replacement proceduresPickup roller Separation pad Transfer roller CoversMain tray 11Remove the output bin extension Output bin extensionLeft cover Before proceeding, remove the following componentsRemove the left cover 15Remove the left cover 4 Enww Remove the scanner assembly Scanner assembly20Remove the scanner assembly 4 Removal and replacement Scanner hinges 23Remove the scanner hinges 2 Removal and replacement Remove the right cover Right coverEnww 28Remove the right cover 5 Duplex door 29Remove the duplex door Removal and replacementRemove the duplex frame Duplex frameRemove the cartridge door Cartridge door34Remove the cartridge door 3 Enww Remove the front cover Front coverRemove the upper cover Upper coverMain assemblies Formatter PCARemove the formatter PCA 40Remove the formatter PCA 2 Removal and replacement Remove the fax PCA Fax PCARemove the laser scanner assembly Laser scanner assemblyEnww Enww 47Reinstall the laser scanner assembly Reinstall the laser scanner assemblyRemove the pickup assembly Pickup assembly50Remove the pickup assembly 3 52Remove the pickup assembly 5 Removal and replacement Enww Enww Reinstall the pickup assembly Enww Remove the fuser Fuser63Remove the fuser 3 Removal and replacement 65Remove the fuser 5 Enww Enww Reinstall the fuser Remove the main motor Main motorEnww 76Remove the main motor 5 Enww Enww 81Main motor drive belt installed correctly Reinstall the main motor drive beltRemove the pickup solenoid Pickup solenoid85Remove the pickup solenoid 3 Removal and replacement Enww Enww Remove the engine controller PCA Engine controller PCA91Remove the engine controller PCA 3 Removal and replacement 93Remove the engine controller PCA 5 Enww 97Remove the engine controller PCA 9 Reinstall the engine controller PCA 101Reinstall the engine controller PCA 4 Enww Remove the duplex reverse solenoid Duplex reverse solenoidEnww Enww Remove the main fan Main fan110Remove the main fan 3 Enww 113Reinstall the main fan Reinstall the main fanRemove the duplex connector PCA Duplex connector PCA116Remove the duplex connector PCA 3 Enww Document feeder input tray Scanner componentsDocument feeder cover Enww Remove the document feeder pick arm assembly Document feeder pick arm assembly127Remove the document feeder pick arm assembly 4 Remove the document feeder core assembly Document feeder core assemblyRemove one FFC using the blue tab callout Remove the post scan pinch rollers Post scan pinch rollersRemove the document feeder base assembly Document feeder base assemblyEnww Remove the document feeder floating hinges Document feeder floating hingesControl panel Solve problems Test print functionality Problem-solving checklistCheck that the product power is on Check the control panel for error messagesTry sending a print job from a computer Test copy functionalityTest the fax sending functionality Test the fax receiving functionalityMenu map Troubleshooting process Determine the problem sourceGeneral topic Questions Power-on checks Power subsystemEngine test button Perform an engine test Tools for troubleshootingIndividual component diagnostics Engine diagnosticsComponents tests Drum rotation functional checkHalf self-test functional check Diagrams Plug/jack locationsDescription 3Engine controller PCA connectors Location of connectors4Formatter and fax board connectors 5Main assemblies Locations of major components6Rollers, solenoids, and fan 7PCA locations Cross-sectional view 9General ChartsTiming diagram General timingCircuit diagram General circuit diagramEvent log HP ToolboxFXView HP ToolboxFX StatusFax Fax tasksFax phone book Enww Block Faxes HelpFax send log Fax receive logDevice information System SettingsPaper handling Print qualityPaper types Device polling Print SettingsSystem setup ServiceNetwork Settings PCL 5ePostScript Print a cleaning ConfigurationInternal print quality test pages Repetitive defect ruler Print quality troubleshooting toolsSetup menu Control panel menusReports menu Quick Forms menuFax Setup Enww Confirm Fax # Off System Setup menuThis menu item appears only when the private-receive Feature is turned onKey-Press Volume Loud Phoneline Volume Off Time/Date CancelVolume Settings Alarm Volume Soft Ring Volume MediumService menu Confirmation before moving to the next one. After all three Network Setup menuFunction-specific menus Next fieldCopy Fax FeatureEnww Interpret control panel messages Control panel message typesControl panel messages Fuser Error Scanner ErrorTurn off then on ADF door is open Fan ErrorDocument feeder door is open Comm. ErrorCanceled fax Doc. feeder jamEngine comm. Error Canceled sendFax is busy Canceling recv Redial PendingFax memory full Fax Send error Fax recv. errorOpen door and clear jam Jam in locationJam in cartridge area Jam in output bin Jam in print paper path Jam in trayLoad tray 1 TYPE, Size Press OK Hardware error Cleaning Page OK to start Manual duplexService menu. In the Fax Service menu Fax Setup menu. In the Advanced SetupNo fax answer No dial toneNo paper pickup No fax detectedRemove shipping material from duplex Resend UpgradePrint failure Remove shipping lock from cartridgeSettings cleared Sensor ErrorUnexpected size in tray Used cartridge is installedPrevent paper jams Paper feeds incorrectly or becomes jammedProduct does not pick up paper Product picks up multiple sheets of paperJam locations Clear jamsClear jams from the document feeder Clear jams from the input trays Enww Clear jams from inside the product Enww Clear jams from the output areas Clear jams from the duplexer Enww Enww Use paper that meets HP specifications Improve print qualitySelect a paper type Print a cleaning Type of print cartridge Steps to resolve the problemCheck the print cartridge Print the Supplies Status Repeating defects Inspect the print cartridge for damageHP UPD PS driver Use the printer driver that best meets your printing needsImprove print quality for copies HP PCL 6 driverEnww Clean the pickup roller Clean the productClean the document feeder pickup rollers and separation pad Clean the paper path from the control panel Clean the paper pathClean the scanner glass strip and platen Clean the paper path from HP ToolboxFXEnww Product does not print or it prints slowly Product does not printProduct prints slowly Product does not print or it prints slowly Computer is using the incorrect IP address for the product Solve connectivity problemsSolve direct-connect problems Solve network problemsComputer is unable to communicate with the product Computer or workstation might be set up incorrectlySecondary service menu structure Service mode functionsSecondary service menu Open the secondary service menuSolve fax problems Product resetsFax troubleshooting checklist Enww View and interpret fax error codes Troubleshoot fax codes and trace reportsCode number Description View the fax trace report Fax logs and reports Print all fax reportsPrint individual fax reports Set the fax activity log to print automatically Set the fax error reportSet the fax confirmation report Change error correction and fax speed Set the fax-error-correction modeChange the fax speed Solve problems sending faxes An error message displays on the control panelComm. Error message appears Fax is busy message appears No dial toneNo fax answer message appears Document feeder paper jamFax memory full message appears Faxes can be received, but not sent Scanner errorUnable to use fax functions from the control panel Unable to use speed dialsUnable to use group dials Enww An answering machine is connected to the product Solve problems receiving faxesFax does not respond Fax has a dedicated phone lineAnswer Mode setting is set to the Manual setting Telephone handset is connected to the productVoice mail is available on the fax line Product is connected to a DSL phone service Product uses a fax over IP or VoIP phone serviceNo fax detected message appears Comm. Error message appears Private Receive feature is on Receive to PC feature is enabledFax is received but does not print Handset is connected to the product Sender receives a busy signalNo dial tone Cannot send or receive a fax on a PBX lineFaxes are sending slowly Solve general fax problemsFax cuts off or prints on two pages Fax quality is poorProduct updates Enww Parts and diagrams Related documentation and software Order parts by authorized service providersOrder replacement parts Whole unit replacement part numbersHow to use the parts lists and diagrams Customer self repair partsService parts Locations of major components Assembly locations2Rollers, solenoids, and fan 3PCA locations 9Cross-sectional view 5Print engine covers Covers10Print engine covers Internal assemblies 1 Internal assembliesInternal assemblies 7Internal assemblies 2 Internal assemblies 212Internal assemblies 2 8Internal assemblies 3 Internal assemblies 313Internal assemblies 3 Internal assemblies 4 9Internal assemblies 4 Parts and diagrams14Internal assemblies 4 Scanner and document feeder ADF main assemblies Scanner and document feeder ADF main assemblies Document feeder internal components 11Document feeder assembly parts Parts and diagramsDocument feeder internal components 17Alphabetical parts list Alphabetical parts listAlphabetical parts list Paper pickup assembly RM1-7575-000CN 18Numerical parts list Numerical parts listQ7400-00011 Spring, document feeder ADF extension pre-pick RM1-7542-000CN Fuser film assembly, 220 volt Enww Service and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge Transfer End User License AgreementEnww Customer support Repack the product Product specifications Environmental specifications Physical specificationsPower consumption Acoustic specificationsRegulatory information FCC regulations Environmental product stewardship program United States and Puerto Rico Return and recycling instructionsPaper Material restrictionsNon-U.S. returns Enww Supplementary Information Declaration of conformityBoise, Idaho USA MarchFor regulatory topics only Volatility Certificate of VolatilityPower cord statement Japan EMC statement Korea Safety statementsLaser safety Vcci statement Japan Power cord instructionsGS statement Germany Laser statement for FinlandEnww Additional FCC statement for telecom products US Additional statements for telecom fax productsEU Statement for Telecom Operation New Zealand Telecom StatementsIndustry Canada CS-03 requirements Telephone Consumer Protection Act USEnww Enww Index Symbols/NumericsJams MacintoshNetwork Enww Enww Page CE538-90986* *CE538-90986