Control panel message

Description

Recommended action

 

 

 

 

Fax is busy

The fax line to which you were sending a

Allow the product to retry sending the fax.

Redial Pending

fax was busy. The product automatically

Call the recipient to ensure that the fax

redials the busy number.

 

 

machine is on and ready.

 

 

 

Check that you are dialing the correct fax

 

 

number.

 

 

 

Check for a dial tone on the phone line by

 

 

touching the Start Fax

button.

 

 

Make sure that the phone is working by

 

 

disconnecting the product, plugging in a

 

 

telephone to the phone line, and making a

 

 

voice call.

 

 

 

Plug the product phone cord into a jack for

 

 

another phone line, and try sending the fax

 

 

again.

 

 

 

Try a different phone cord.

 

 

 

If the error persists, replace the fax PCA.

 

 

 

Fax memory full

During the fax transmission, the product ran

Print all of the faxes, and then have the

Canceling recv.

out of memory. Only the pages that fit into

sender resend the fax. Have the sender

memory will be printed.

divide the fax job into multiple jobs before

resending. Cancel all fax jobs or clear the faxes from memory.

Fax memory full Canceling send

During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent.

Print all received faxes or wait until all pending faxes are sent.

Ask the sender to send the fax again.

Ask the sender to divide a large fax job into smaller sections, and then fax them individually.

Make sure that the resolution of the sending fax machine is not set to the Photo setting or the Superfine setting.

Cancel all fax jobs or clear the faxes from memory.

ENWW

Tools for troubleshooting 131

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HP M1536dnf CE538ABGJ manual Redial Pending, Fax memory full, Canceling recv