Service mode functions

Secondary service menu

Use the secondary service menu to print service-related reports and to run special tests. Customers do not have access to this menu.

Open the secondary service menu

1.Ensure the product is in the Ready state.

2.Press the Setup button to open the menus.

3.Press and hold the Left arrow button, then press the Cancel button, and then release them.

4.Press the Setup button again to open the service menus, and then press the OK button to open secondary service menu.

5.Press the Left arrow button and the Right arrow button to navigate through the menus.

6.Press the OK button to open a sub menu.

Secondary service menu structure

Table 2-1Secondary Service menu

Menu item

Sub menu item

Description

Location

A list of available locations

 

appears

Configure the location to set certain parameters, such as the default paper size and the symbol set, that are dependent on the location.

Press the Right arrow button or the Left arrow button to navigate to the desired location, and then press the OK button to configure the location. The product automatically restarts after you configure the location.

LED test

A series of LED display

 

functions appears.

Use this test to verify that the LED display functions, such as the backlight, the ready state light, and the attention light function correctly.

Press the OK button to start the test, and then press the OK button to continue the test. Press the Cancel button to exit the test. Pressing the Cancel button exits the secondary service menu, but pressing the Setup button reopens the secondary setup menu.

Display test

A series of character sets

Use this test to verify that the LCDs and characters function correctly.

 

appears.

Press the OK button to start the test. Press the OK button to continue

 

 

 

 

the test.

 

 

 

 

The beginning of the test illuminates all LCDs in the top row and then in

 

 

the bottom row to verify that all LCDs function correctly. The test

 

 

continues by displaying all possible characters in groups of 16 to verify

 

 

that the characters display correctly.

 

 

 

Press the Cancel

button to exit the test. This also exits the secondary

 

 

service menu, but pressing the Setup

button reopens the secondary

 

 

setup menu.

 

 

 

 

 

Button test

A series of prompts to test

Use this test to verify that the control-panel buttons function correctly.

 

control panel buttons appears.

Press the OK button to start the test. The display prompts you to press

 

 

each button. As you press each button the test continues.

 

 

 

 

 

168 Chapter 2 Solve problems

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HP M1536dnf CE538ABGJ manual Service mode functions, Secondary service menu, Open the secondary service menu