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HP M1536dnf CE538ABGJ manual Enww

Models: M1536dnf CE538ABGJ

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2.Open the duplexer door.

CAUTION: The fuser area can be hot while the product is in use. Wait for the fuser to cool.

3.Carefully grasp the jammed paper, and then slowly pull it out of the product

152 Chapter 2 Solve problems

ENWW

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HP M1536dnf CE538ABGJ manual Enww

Contents

Laserjet PRO M1530 Page HP LaserJet Pro M1530 MFP Series Copyright and License Trademark CreditsConventions used in this guide Iv Conventions used in this guide Table of contents Remove the upper cover Vii 143 160 177 193 221229 231247 List of tables Xiv List of figures 42 Remove the laser scanner assembly 1 89 Remove the engine controller PCA 1 123 Remove the document feeder cover 3 Removal and replacement Removal and replacement strategy IntroductionService approach Before performing serviceElectrostatic discharge Required toolsAfter performing service Post-service testParts removal order Print-quality test2Parts removal order Scanner and document feeder 3Parts removal order Product base Removal and replacement procedures Print cartridgePickup roller Separation pad Covers Transfer rollerMain tray Output bin extension 11Remove the output bin extensionBefore proceeding, remove the following components Left coverRemove the left cover 15Remove the left cover 4 Enww Scanner assembly Remove the scanner assembly20Remove the scanner assembly 4 Removal and replacement Scanner hinges 23Remove the scanner hinges 2 Removal and replacement Right cover Remove the right coverEnww 28Remove the right cover 5 29Remove the duplex door Removal and replacement Duplex doorDuplex frame Remove the duplex frameCartridge door Remove the cartridge door34Remove the cartridge door 3 Enww Front cover Remove the front coverUpper cover Remove the upper coverFormatter PCA Main assembliesRemove the formatter PCA 40Remove the formatter PCA 2 Removal and replacement Fax PCA Remove the fax PCALaser scanner assembly Remove the laser scanner assemblyEnww Enww Reinstall the laser scanner assembly 47Reinstall the laser scanner assemblyPickup assembly Remove the pickup assembly50Remove the pickup assembly 3 52Remove the pickup assembly 5 Removal and replacement Enww Enww Reinstall the pickup assembly Enww Fuser Remove the fuser63Remove the fuser 3 Removal and replacement 65Remove the fuser 5 Enww Enww Reinstall the fuser Main motor Remove the main motorEnww 76Remove the main motor 5 Enww Enww Reinstall the main motor drive belt 81Main motor drive belt installed correctlyPickup solenoid Remove the pickup solenoid85Remove the pickup solenoid 3 Removal and replacement Enww Enww Engine controller PCA Remove the engine controller PCA91Remove the engine controller PCA 3 Removal and replacement 93Remove the engine controller PCA 5 Enww 97Remove the engine controller PCA 9 Reinstall the engine controller PCA 101Reinstall the engine controller PCA 4 Enww Duplex reverse solenoid Remove the duplex reverse solenoidEnww Enww Main fan Remove the main fan110Remove the main fan 3 Enww Reinstall the main fan 113Reinstall the main fanDuplex connector PCA Remove the duplex connector PCA116Remove the duplex connector PCA 3 Enww Scanner components Document feeder input trayDocument feeder cover Enww Document feeder pick arm assembly Remove the document feeder pick arm assembly127Remove the document feeder pick arm assembly 4 Document feeder core assembly Remove the document feeder core assemblyRemove one FFC using the blue tab callout Post scan pinch rollers Remove the post scan pinch rollersDocument feeder base assembly Remove the document feeder base assemblyEnww Document feeder floating hinges Remove the document feeder floating hingesControl panel Solve problems Problem-solving checklist Check that the product power is onCheck the control panel for error messages Test print functionalityTest copy functionality Test the fax sending functionalityTest the fax receiving functionality Try sending a print job from a computerMenu map Determine the problem source Troubleshooting processGeneral topic Questions Power subsystem Power-on checksTools for troubleshooting Individual component diagnosticsEngine diagnostics Engine test button Perform an engine testDrum rotation functional check Components testsHalf self-test functional check Plug/jack locations DiagramsDescription Location of connectors 3Engine controller PCA connectors4Formatter and fax board connectors Locations of major components 5Main assemblies6Rollers, solenoids, and fan 7PCA locations Cross-sectional view Charts Timing diagramGeneral timing 9GeneralGeneral circuit diagram Circuit diagramHP ToolboxFX View HP ToolboxFXStatus Event logFax tasks FaxFax phone book Enww Help Fax send logFax receive log Block FaxesSystem Settings Device informationPrint quality Paper handlingPaper types Print Settings System setupService Device pollingPCL 5e Network SettingsPostScript Configuration Print a cleaningInternal print quality test pages Print quality troubleshooting tools Setup menuControl panel menus Repetitive defect rulerQuick Forms menu Reports menuFax Setup Enww System Setup menu This menu item appears only when the private-receiveFeature is turned on Confirm Fax # OffCancel Volume Settings Alarm Volume SoftRing Volume Medium Key-Press Volume Loud Phoneline Volume Off Time/DateService menu Network Setup menu Function-specific menusNext field Confirmation before moving to the next one. After all threeCopy Feature FaxEnww Control panel message types Interpret control panel messagesControl panel messages Scanner Error Fuser ErrorTurn off then on Fan Error ADF door is openComm. Error Canceled faxDoc. feeder jam Document feeder door is openCanceled send Engine comm. ErrorFax is busy Redial Pending Canceling recvFax memory full Fax recv. error Fax Send errorJam in location Open door and clear jamJam in cartridge area Jam in output bin Jam in tray Jam in print paper pathLoad tray 1 TYPE, Size Cleaning Page OK to start Manual duplex Service menu. In the Fax Service menuFax Setup menu. In the Advanced Setup Press OK Hardware errorNo dial tone No fax answerNo fax detected No paper pickupResend Upgrade Print failureRemove shipping lock from cartridge Remove shipping material from duplexSensor Error Settings clearedUsed cartridge is installed Unexpected size in trayPaper feeds incorrectly or becomes jammed Product does not pick up paperProduct picks up multiple sheets of paper Prevent paper jamsClear jams Jam locationsClear jams from the document feeder Clear jams from the input trays Enww Clear jams from inside the product Enww Clear jams from the output areas Clear jams from the duplexer Enww Enww Improve print quality Use paper that meets HP specificationsSelect a paper type Type of print cartridge Steps to resolve the problem Print a cleaningCheck the print cartridge Print the Supplies Status Inspect the print cartridge for damage Repeating defectsUse the printer driver that best meets your printing needs Improve print quality for copiesHP PCL 6 driver HP UPD PS driverEnww Clean the product Clean the pickup rollerClean the document feeder pickup rollers and separation pad Clean the paper path Clean the scanner glass strip and platenClean the paper path from HP ToolboxFX Clean the paper path from the control panelEnww Product does not print Product does not print or it prints slowlyProduct prints slowly Product does not print or it prints slowly Solve connectivity problems Solve direct-connect problemsSolve network problems Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Computer is unable to communicate with the productService mode functions Secondary service menuOpen the secondary service menu Secondary service menu structureProduct resets Solve fax problemsFax troubleshooting checklist Enww Troubleshoot fax codes and trace reports View and interpret fax error codesCode number Description View the fax trace report Print all fax reports Fax logs and reportsPrint individual fax reports Set the fax error report Set the fax activity log to print automaticallySet the fax confirmation report Set the fax-error-correction mode Change error correction and fax speedChange the fax speed An error message displays on the control panel Solve problems sending faxesComm. Error message appears No dial tone Fax is busy message appearsDocument feeder paper jam No fax answer message appearsFax memory full message appears Scanner error Faxes can be received, but not sentUnable to use speed dials Unable to use fax functions from the control panelUnable to use group dials Enww Solve problems receiving faxes Fax does not respondFax has a dedicated phone line An answering machine is connected to the productTelephone handset is connected to the product Answer Mode setting is set to the Manual settingVoice mail is available on the fax line Product uses a fax over IP or VoIP phone service Product is connected to a DSL phone serviceNo fax detected message appears Comm. Error message appears Receive to PC feature is enabled Private Receive feature is onFax is received but does not print Sender receives a busy signal No dial toneCannot send or receive a fax on a PBX line Handset is connected to the productSolve general fax problems Faxes are sending slowlyFax quality is poor Fax cuts off or prints on two pagesProduct updates Enww Parts and diagrams Order parts by authorized service providers Order replacement partsWhole unit replacement part numbers Related documentation and softwareCustomer self repair parts How to use the parts lists and diagramsService parts Assembly locations Locations of major components2Rollers, solenoids, and fan 3PCA locations 9Cross-sectional view Covers 5Print engine covers10Print engine covers Internal assemblies Internal assemblies 1Internal assemblies Internal assemblies 2 7Internal assemblies 212Internal assemblies 2 Internal assemblies 3 8Internal assemblies 313Internal assemblies 3 9Internal assemblies 4 Parts and diagrams Internal assemblies 414Internal assemblies 4 Scanner and document feeder ADF main assemblies Scanner and document feeder ADF main assemblies 11Document feeder assembly parts Parts and diagrams Document feeder internal componentsDocument feeder internal components Alphabetical parts list 17Alphabetical parts listAlphabetical parts list Paper pickup assembly RM1-7575-000CN Numerical parts list 18Numerical parts listQ7400-00011 Spring, document feeder ADF extension pre-pick RM1-7542-000CN Fuser film assembly, 220 volt Enww Service and support Hewlett-Packard limited warranty statement Page Data stored on the print cartridge End User License Agreement TransferEnww Customer support Repack the product Product specifications Physical specifications Power consumptionAcoustic specifications Environmental specificationsRegulatory information FCC regulations Environmental product stewardship program Return and recycling instructions United States and Puerto RicoMaterial restrictions PaperNon-U.S. returns Enww Declaration of conformity Supplementary InformationMarch Boise, Idaho USAFor regulatory topics only Certificate of Volatility VolatilitySafety statements Laser safetyVcci statement Japan Power cord instructions Power cord statement Japan EMC statement KoreaLaser statement for Finland GS statement GermanyEnww Additional statements for telecom fax products EU Statement for Telecom OperationNew Zealand Telecom Statements Additional FCC statement for telecom products USTelephone Consumer Protection Act US Industry Canada CS-03 requirementsEnww Enww Symbols/Numerics IndexMacintosh JamsNetwork Enww Enww Page CE538-90986* *CE538-90986