HP OpenView Storage B6960-96008 General Troubleshooting, Integration on Unix Systems, Problem

	Integrating Oracle and Data Protector
	Troubleshooting
	General Troubleshooting
	Data Protector reports “12:8422” error when using Data
	Protector Oracle integration after an upgrade of Oracle 8i to
	Oracle 9i
Problem	After Oracle 8i is upgraded to Oracle 9i, the following error is returned
	during the configuration of Oracle instance or during the backup:
	*RETVAL*8422
Action	Rename the Oracle 8i svrmgrl binary to something else so that Data
	Protector will not find it. The Oracle upgrade process from Oracle 8i to
	Oracle 9i does not remove the Oracle 8i svrmgrl binary, rather it
	changes its permissions. Once the svrmgrl binary is renamed, Data
	Protector will use Oracle 9i sqlplus, as it should, to complete the
	operations correctly.
	Checking Prerequisites Related to the Oracle Side
	of the Integration on UNIX Systems
	For more detailed information about how to perform any of the following
	procedures, see the Oracle documentation.
	1. Verify that you can access the Oracle target database and that
	it is opened as follows:
	Export <ORACLE_HOME > and <DB_NAME> as follows:
	• if you are using an sh - like shell, enter the following commands:
	ORACLE_HOME="<ORACLE_HOME>"
	export ORACLE_HOME
	DB_NAME="<DB_NAME>"
	export DB_NAME
	• if you are using a csh - like shell, enter the following commands:
	setenv ORACLE_HOME "<ORACLE_HOME>"
	setenv DB_NAME "<DB_NAME>"

Chapter 1 117