HP OpenView Storage B6960-96008 Verify the permissions of the currently used user account, 232

Integrating SAP R/3 and Data Protector

Troubleshooting

4.Examine the environment variables:

If you need to export some variables before starting the Oracle Server Manager, TNS listener, or other Oracle utility, these variables must be defined in the Environment section of the Data Protector SAP R/3 configuration file on the Cell Manager. See “Data Protector SAP R/3 Configuration File” on page 158.

5.Verify the permissions of the currently used user account:

Your user account has to enable you to perform backup or restore using Data Protector. Use the testbar2 utility to check the permissions:

/opt/omni/bin/utilns/testbar2 -perform:checkuser

If the user account holds all required permissions, you will receive only NORMAL messages displayed on the screen.

See also “Configuring an SAP R/3 User in Data Protector (UNIX Systems Only)” on page 165.

6.Examine system errors:

System errors are reported in the /var/opt/omni/log/debug.log (HP-UX and Solaris systems) or /usr/omni/log/debug.log (other UNIX systems) file on the SAP R/3 Server.

Backup Problems

At this stage, you should have performed all the verification steps described in the previous sections. If backup still fails, proceed as follows:

1.Check your SAP R/3 Server configuration:

To check the configuration, start the following command on the SAP R/3 Server system:

/opt/omni/lbin/util_sap.exe -CHKCONF<ORACLE_SID> (HP-UX and Solaris systems) or

/usr/omni/bin/util_sap.exe -CHKCONF<ORACLE_SID> (other UNIX systems)

In case of an error, the error number is displayed in the form *RETVAL*<Error_number>.

232 Chapter 2