HP OpenView Storage B6960-96008 Backup Problems, 6.Examine system errors:, 5.Examine the environment variables:, 1.Check your SAP R/3 Server configuration:

Integrating SAP R/3 and Data Protector

Troubleshooting

Figure 2-19Checking the Inet Start-Up Parameters:5.Examine the environment variables:

If you need to export some variables before starting the Oracle Server Manager, TNS listener, or other Oracle utility, these variables must be defined in the Environment section of the Data Protector SAP R/3 configuration file on the Cell Manager. See “Data Protector SAP R/3 Configuration File” on page 158.

6.Examine system errors:

System errors are reported in the

<Data_Protector_home>\log\debug.log file on the SAP R/3 Server.

Backup Problems

At this stage, you should have performed all the verification steps described in the previous sections. If backup still fails, proceed as follows:

1.Check your SAP R/3 Server configuration:

To check the configuration, start the following command on the SAP R/3 Server system:

<Data_Protector_home>\bin\util_sap.exe -CHKCONF<ORACLE_SID>

The *RETVAL*0 indicates successful configuration.

220 Chapter 2